# Retail Sales Associate (Future Store Manager Pathway) - Melbourne

> moomoo · Melbourne, Australia · Full-time · Posted 2026-06-09

**Workplace:** on_site

**Department:** Offline Business Team

## Description

### Join Moomoo as a Retail Store Associate

**Ready to change the way Australians invest?** At Moomoo, you’re not just joining a leading global investment platform; you’re becoming part of a lively, purpose-driven team that believes smarter investing should be accessible to all. With more than **27 million users worldwide** and a strong local presence, we’re shaking up wealth-tech—and we want you on our journey!

### What You’ll Do

Moomoo is seeking an energetic and customer-focused **Retail Sales Associate / Store Manager Trainee** to join our growing offline retail team in **Melbourne**.

This role plays a key part in expanding moomoo's brand presence through our retail stores and long-term shopping centre pop-up activations. You will engage directly with prospective clients, promote financial literacy and investing, and deliver an exceptional customer experience.

For high-performing individuals who demonstrate strong leadership potential, there will be opportunities to progress into a Store Manager position as our retail network continues to expand.

### Your Day-to-Day:

-   **Ground Sales & Client Acquisition:** Actively engage in ground sales activities within the local community, proactively approaching potential clients to expand offline customer base.
-   **Investment Consultation:** Provide professional investment consultation to walk-in clients and facilitate seamless account opening processes.
-   **Relationship Management:** Build and maintain strong client relationships to increase engagement, activity, and long-term retention.
-   **Store Operations:** Assist in daily store operations including inventory management, product display, and staff scheduling.
-   **Community Engagement:** Participate in local community events to enhance brand presence and establish moomoo as a trusted local partner.
-   **Pop-up Store Management:** Manage daily operations of mall pop-up stores, including venue setup, materials management, and event execution.
-   **Promotional Coordination:** Coordinate with mall promotional calendars and flexibly adjust sales strategies and marketing plans accordingly.

## Requirements

### About You

-   Investment Passion: Active investor with genuine interest in financial markets and continuous learning mindset.
-   Proactive Personality: Outgoing and proactive with strong social drive; willing to actively approach strangers and quickly build trust.
-   Service Excellence: Strong service orientation with patience and attention to detail; prioritizes customer experience.
-   Resilience: High resilience to pressure and rejection; maintains positive mindset under sales pressure.
-   Integrity: High ethical standards essential for financial services; trustworthy and reliable.
-   Bilingual Proficiency: Fluent in both English and Chinese to serve Australia's multicultural customer base.
-   Adaptability: Ability to quickly adapt to short-term/temporary mall pop-up environments with flexibility for venue transitions.
-   Event Execution: Prior experience in offline event planning or execution preferred.

### **Preferred Qualifications**

-   Previous retail or store sales experience.
-   Team management or training experience.
-   Active Moomoo user.
-   Familiar with local community resources.
-   Experience in pop-up store or temporary retail space operations.
-   Familiar with mall partnership processes and promotional calendar planning.

## Benefits

### Perks & Benefits

-   **Growth:** Work for a leader in digital brokerage, with unlimited career opportunities
-   **Competitive rewards:** Market-driven salary and performance bonuses that reflect your impact
-   **Coverage:** Comprehensive insurance for you and your family
-   **Culture:** A fun, diverse workplace with frequent team events and celebrations
-   **Surprises in store:** More benefits revealed as you progress through the hiring process!

## Apply

[Apply at moomoo](https://apply.workable.com/moomoo/j/6785235BB5/apply)

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