# Credit Controller - Maternity Cover

> Motia · Burnley, United Kingdom · Temporary · Posted 2026-10-01

**Salary:** GBP 27,493–27,493

**Workplace:** on_site

**Department:** Credit

## Description

Reporting to the **Credit Control Manager**, the **Credit Controller** will be responsible for general administration and the processing of credit checks and calling customers to discuss their outstanding debts or failed payments.

**PLEASE NOTE THE VACANCY IS A FTC TO COVER MATERNITY LEAVE, STARTING OCTOBER 2026 AND ENDING OCTOBER 2027**

Duties & Responsibilities

-   Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who have cancelled the direct debit instructions.
-   Dealing with application forms.
-   Contacting customer regarding the Exposure on the fuel cards and expired credit limits.
-   Dealing with additional card orders, card limits and change of details.
-   Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
-   Dealing with customer queries in a professional, courteous and timely manner. Then recording all customer information on emails or calls received to maintain detailed and accurate customer records.
-   Interacting with the Sales Team regarding customer fuel card accounts, recording details on our in-house systems, email and phone.
-   Liaise with the Credit & Collections Supervisor regarding sending letter before actions and payment plans.
-   Any other duties as may be reasonably required.

## Requirements

Education & Experience

-   Previous Credit Controller or debt recovery experience required.

-   Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
-   Experience working in an office environment, preferably within a Credit/Accounts department.
-   Working knowledge of Microsoft Office packages – Word, Outlook and Excel.
-   Accuracy and attention to detail with good numeracy skills.
-   Good communicator with professional and confident telephone manner.
-   Methodical with ability to organise and prioritise.
-   Enthusiastic and motivated with the ability to work well individually and as part of a team.

## Benefits

-   Salary of £27,493 per annum.
-   Working hours are 08:45 – 17:15 Monday to Thursday & 08:45-14:45 on Friday, there is a requirement to work until 17:00 on a Friday on a rota basis (roughly 1 in 12 weeks) but will get the time back in Lieu.

-   An additional day annual leave for your birthday.
-   Free breakfast.
-   Sociable working hours, no weekends or evenings.
-   Early Friday finish.
-   Fun, supportive working environment.
-   Dress down office.
-   25 days annual leave plus bank holidays.
-   Pension.
-   4 x salary life assurance.

**We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age**.

## Apply

[Apply at Motia](https://apply.workable.com/motia/j/5747516E9E/apply)

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