# Reservation & Customer Service Agent

> Motodynamics · Athens, Greece (Hybrid) · Full-time · Posted 2026-03-12

**Workplace:** hybrid

**Department:** SIXT

## Description

![](https://workablehr.s3.amazonaws.com/uploads/photos/337230/43ef43d58f817b7dd605a6d6018f2c43.jpg)We are **MOTODYNAMICS** Group, and Movement is our Passion!

Our vision is to create a world of sustainable mobility without boundaries.

Through the iconic brands we represent – **Yamaha, Porsche, Sixt** – and our retail network **Motodirect** and **Autodirect**, we create emotions and transform lives through adventure, exploration, human connection.

Our SIXT Division is looking for a **Reservation & Customer Service Agent,** who shares our vision and is eager to be part of our growth journey.

The Reservation & Customer Service Agent is responsible for handling customer inquiries, processing bookings, and ensuring a seamless rental experience. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

**You will be called to:**

-   Communicate effectively and provide excellent customer service over the phone
-   Process and manage reservations via phone or email
-   Address and resolve customer complaints or concerns professionally to ensure high customer satisfaction
-   Processing requests for changes or cancellations of reservations, providing alternative solutions when necessary
-   Promoting additional services or products, such as insurance or vehicle upgrades

## Requirements

-   2+ years of experience in a similar position within a call center environment, focusing on sales and customer service
-   An excellent communicator in both Greek & English, any other language will be considered an asset
-   Problem-solving skills to address and resolve any issues that may arise during the reservation or rental process
-   Flexibility to work in shifts as the department operates every day, including holidays

## Benefits

-   Work in one of the Best Employers in Greece & Europe (Best Workplace Hellas 2025, 2024 & Europe 2024) and be part of our unique culture
-   The opportunity to contribute to the growth of a premium brand while evolving within a Group that drives change
-   Be part of an equal opportunity employer, who is committed to building and maintaining an inclusive working environment where you can be your true self

_Want to thrive in a diverse and inclusive environment? Then, don’t miss the opportunity to move, evolve, transform with us!_

## Apply

[Apply at Motodynamics](https://apply.workable.com/motodynamics/j/A88409C669/apply)

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