# French Speaking Technical Support Specialist

> MP Solutions Ltd. · Budapest, Hungary · — · Posted 2026-06-01

**Workplace:** on_site

**Department:** MPS PRS

## Description

### French Speaking Technical Support Specialist

📍 Location: Budapest or Debrecen, Hungary

🏢 Work Model: Onsite

🕒 Schedule: Monday–Friday, full-time

🌐 Languages: French (C1) and English (B2+)

### Use Your French Skills in an International Technology Environment

Are you fluent in French and English and looking for a stable full-time role in an international environment?

Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries.

This is a full-time onsite position in Budapest or Debrecen with a structured onboarding program, weekday working schedule and long-term career opportunities.

We welcome applications from both EU and non-EU candidates who already hold a valid Hungarian work permit and residence permit.

### What You Will Do

-   Provide customer support through phone, email and chat channels
-   Assist customers with product and service-related questions
-   Support order processing and order-related inquiries
-   Troubleshoot technical and non-technical issues
-   Handle customer complaints professionally and efficiently
-   Escalate complex cases to the appropriate internal teams when necessary
-   Ensure high-quality customer experience in every interaction
-   Maintain accurate records of customer interactions
-   Collaborate with colleagues and internal stakeholders to resolve customer issues

## Requirements

### What We Are Looking For

-   Fluent French language skills (C1 level or higher)
-   Good command of English (minimum B2 level)
-   Excellent communication skills, both written and verbal
-   Customer-focused mindset and problem-solving attitude
-   Ability to work in a fast-paced environment
-   Strong attention to detail and organizational skills
-   Confidence using digital tools and computer systems
-   Previous customer service, technical support or contact center experience is an advantage
-   Interest in technology and consumer electronics is considered a plus

## Benefits

### What We Offer

-   Opportunity to work with internationally recognized technology brands
-   Structured onboarding and training program
-   Supportive and multicultural working environment
-   Daily use of French and English language skills
-   Stable Monday–Friday schedule
-   No night shifts
-   Long-term career opportunities
-   Employee benefits package after the probation period

### Important Information

-   Full-time employment
-   Onsite work only
-   Locations: Budapest and Debrecen
-   Monday–Friday working schedule
-   Candidates must have the legal right to work in Hungary or hold a valid Hungarian work permit

If you enjoy helping customers, solving problems and using your language skills every day, we would love to hear from you.

## Apply

[Apply at MP Solutions Ltd.](https://apply.workable.com/mpsolutions/j/E594D76FBF/apply)

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