# Westminster Support Officer > MSSC · Portsmouth, United Kingdom (Hybrid) · Full-time · Posted 2026-05-22 **Salary:** GBP 32,000–32,000 **Workplace:** hybrid **Department:** Finance and Digital ## Description **Location:** Fort Blockhouse, Gosport PO12 2AB or SCC Stores, Portsmouth PO1 4QT or MSSC NSC Lambeth Road, Lambeth, London SE1 7JY **Contract:** Full Time, permanent **Salary:** £32,000 gross per annum **Closing Date:** 8 June 2026 Are you a Business Systems Support looking for a new opportunity?  The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups. We are currently looking for a Westminster Support Officer to join our team. **About the role** ‘Westminster’ our internal Management Information System (MIS) is a critical application to keep many aspects of the charity running smoothly. As the Westminster Support Officer, you will be the first point of contact for employees using Westminster.  You will also have a great deal of interaction supporting volunteer users across the charity. **Responsibilities**  Provide First Level Defence Gateway support to employees and volunteers including: - Regular daily downloads of DLE course results into Westminster. - Support in registering and accessing DG accounts. Provide First Level Westminster Support to MSSC Employees including: - Managing access rights at Area Offices, Training Centres and other outstations. - Providing local and remote support for the above users, escalating issues to the WM Manager where necessary. Provide Third Level Westminster Support to SCC Volunteers including: - Problem solving where issues are reported up from District/Area volunteers. - Providing remote support for the above users, escalating issues to the WM Manager where necessary. - Maintaining communications with employee and volunteer groups via Teams. Assist with the creation and maintenance of training materials, written guides and videos. ## Requirements - Demonstrable ability to work in a desktop support role.  - Sound knowledge of common Office applications and email.  - Ability to record data and maintain records.  - Ability to provide telephone support.  - Ability to work effectively with a broad range of internal and external contacts.  - Data Protection awareness.  For further information, please download the [Recruitment Pack](https://pdflink.to/5b4a76d1/). If you are interested in this role, please apply now! ## Benefits - 25 days annual leave per annum increasing with length of service - Hybrid working for many roles - Life assurance (4x salary) - Private medical insurance - Generous pension (employer contribution up to 10%) - Cycle to work scheme - Wellbeing portal and EAP with 121 counselling - Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. **Additional Information** MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.  **All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.** ## Apply [Apply at MSSC](https://apply.workable.com/mssc/j/57E39DD018/apply) --- Powered by [Workable](https://www.workable.com)