# Proaxia Aftersales Consultant

> Müller`s Solutions · Jeddah, Saudi Arabia · — · Posted 2026-08-27

**Workplace:** on_site

## Description

**Job Summary**  
We are looking for an experienced **SAP Proaxia Aftersales Consultant** to support the implementation, configuration, and optimization of automotive aftersales business processes using **Proaxia Automotive Solution**. The consultant will work closely with business stakeholders and technical teams to translate aftersales requirements into effective SAP/Proaxia solutions.

### Key Responsibilities

-   Implement and configure **Proaxia Automotive Aftersales** solutions.
-   Analyze business requirements related to **automotive aftersales operations**.
-   Configure and support processes including:

-   Service & workshop management
-   Vehicle/service orders
-   Parts management
-   Warranty and claims
-   Service contracts
-   Dealer and customer service processes
-   Pricing and billing

-   Conduct requirements gathering, fit-gap analysis, and solution design.
-   Support integration between Proaxia and other **SAP modules/systems**.
-   Prepare functional specifications for technical developments.
-   Perform testing, troubleshooting, and defect resolution.
-   Support data migration and cutover activities where required.
-   Prepare user documentation and conduct training for business users.
-   Provide post-go-live support and continuous process improvements.
-   Coordinate with business users, developers, and other SAP functional consultants.

## Requirements

-   **5+ years of experience** in SAP Automotive / Aftersales consulting.
-   Strong hands-on experience with **Proaxia Automotive Solution**, particularly Aftersales.
-   Good understanding of **automotive aftersales business processes**.
-   Experience in implementing or supporting:

-   Workshop/service management
-   Spare parts
-   Warranty management
-   Service orders
-   Customer/dealer processes
-   Billing and pricing

-   Strong SAP integration knowledge, particularly with relevant SAP modules such as **SD, MM, and FI**.
-   Experience with **SAP S/4HANA** is highly preferred.
-   Experience in requirements gathering, configuration, testing, and user training.
-   Ability to work directly with business stakeholders and translate requirements into functional solutions.
-   Strong analytical and problem-solving skills.
-   Excellent English communication skills.

### Preferred

-   Experience in **automotive OEM, distributor, or dealer environments**.
-   Proaxia implementation/project experience.
-   SAP certification is an advantage.
-   Experience working on **S/4HANA transformation or implementation projects**.
-   Experience in the **GCC/Saudi market** is a plus.
-   **Automotive industry experience is preferred**, particularly within **automotive OEMs, distributors, dealerships, or aftersales/service operations**.
-   Strong understanding of **automotive aftersales processes**, including workshop/service management, spare parts, warranty, service contracts, and dealer operations.

## Apply

[Apply at Müller`s Solutions](https://apply.workable.com/mullers-solutions-1/j/39B144502F/apply)

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