# Customer Enrollment Specialist - Warm Leads (No Cold Calling)

> MyUtilities · Dallas, United States · Full-time · Posted 2026-05-06

**Salary:** USD 48,000–80,000

**Workplace:** on_site

**Department:** Sales

## Description

### **Customer Enrollment Specialist — Warm Leads (No Cold Calling)**

$70K+ OTE | $46,000 Base + Uncapped Commission

**Warm leads. No cold calling. Customers already want to buy.**

Customers use our partner app to request home services like electricity, internet, TV, and security. They’ve already chosen what they want — your job is to confirm the details and finalize the setup. **Customers love what we do.** We’ve earned thousands of five-star reviews by making the move-in process simple.

Most specialists are on pace for **$70K+ annually within 1–2 months.** Top performers earn $100K+ in this role.

If you like staying busy and helping customers complete decisions they’ve already started, keep reading.

**What a typical day looks like:**

-   Phone calls with customers who have already submitted service requests through our partner app
-   Confirm their setup details and move-in timeline
-   Make sure the services they selected fit their home and needs
-   Recommend upgrades when they genuinely improve the customer’s setup
-   Finalize the order and pass it to our processing team
-   Keep clean documentation in our CRM

This is a **fast-paced, high activity role** with steady daily call volume.

**What this Role is NOT**

-   Not cold calling
-   Not aggressive, high-pressure sales
-   Not commission-only

These are warm customers who already intend to buy. **Your job is to guide, confirm, and complete the order.**

**What Success Looks Like**

-   Fast follow-up with customer requests
-   Accurate order confirmations
-   Clean documentation in the CRM
-   Helping customers complete their purchase smoothly

**Common backgrounds include:**

Customer service or Call center • Retail or hospitality • Appointment setting • Inside sales support • Entry-level sales

**Work Environment**

Full-time, in-office role in Dallas, TX. 

-   Monday - Friday schedule (with some alternate options available)
-   Comfortable office call center environment
-   Supportive managers and clear expectations
-   Structured onboarding and training
-   Team-oriented, high-energy environment

**About Us**

MyUtilities is an established company rapidly expanding our Dallas team. We’re a home services concierge business that partners with major referral platforms to help customers set up essential services during their move.

## Requirements

-   Previous sales experience not required
-   1–2+ years of customer-facing or sales experience preferred
-   Comfortable handling high daily call volume and completing tasks quickly
-   Strong verbal communication skills
-   Ability to build rapport quickly over the phone
-   Organized and detail-oriented
-   Comfortable working in a performance-driven environment
-   Basic computer proficiency (navigating CRM system, calendars, multiple browser tabs)
-   Reliable and consistent work habits
-   Ability to work full-time, in-office in Dallas, TX

## Benefits

-   $46,000 base salary
-   Uncapped sales commissions
-   Typical earnings: $70,000+ annual pay within first few months
-   Top performers earn significantly more ($85,000 - $100,000+)
-   Paid training from day one
-   Paid time off and paid holidays
-   Medical, dental, and vision insurance
-   401(k)

## Apply

[Apply at MyUtilities](https://apply.workable.com/myutilities/j/23677222D3/apply)

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