# Customer Support Specialist (Greek Speaking)

> Neo Group · Greece (Remote) · Full-time · Posted 2026-06-25

**Workplace:** remote

**Department:** Customer Service

## Description

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities.

Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success!

Neo Group is seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist. As a Greek-speaking Customer Support Specialist, you will be responsible for providing exceptional service and support to our Greek-speaking customers.

**Responsibilities**:  

-   Respond to customer inquiries and provide prompt and accurate assistance in Greek through chats & emails.
-   Handle customer complaints and resolve issues effectively.
-   Ensure customer satisfaction through professional and courteous communication.
-   Maintain detailed and accurate records of customer interactions and transactions.
-   Identify opportunities for process improvements and provide feedback to management.

## Requirements

-   Fluent in both Greek and English.
-   Previous experience in customer support or a similar role.
-   Excellent communication skills, both written and verbal.
-   Patient, empathetic, and customer-focused mindset.
-   Strong problem-solving and conflict resolution skills.
-   Ability to multitask and work efficiently in a fast-paced environment.

## Benefits

-   Fully remote work opportunity.
-   Flexible working schedule.
-   Interesting product.
-   Salary and bonuses based on your performance.
-   5-day work week.
-   Learning opportunities.
-   Career growth prospects.

Attention! This is not an internship but an excellent permanent job. We are looking for people who will stay with us for the long term :) We kindly request that you apply with your CV in English. Thank you!

## Apply

[Apply at Neo Group](https://apply.workable.com/neo-gg/j/924779DFCB/apply)

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