# Keyholder - Leeds (14 hours) > NEOM Wellbeing · Leeds, United Kingdom · Part-time · Posted 2026-07-03 **Workplace:** on_site **Department:** Leeds WBH ## Description **The Role** We are looking for a Keyholder who has a passion and flair for customer service to join our Leeds, Victoria Gate location for 14 hours a week, across 3 days. We are on the hunt for team members who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry! We are looking for team members work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends, and when necessary, late nights **Why NEOM Wellbeing?**  At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing. With 100% Natural Fragrances at our heart, we're empowering our people, nurturing our communities, and respecting our planet. We're an award-winning, B Corp certified business leading the way in wellbeing, and we're just getting started. We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own people. That means extra Wellbeing days, time off to volunteer, your birthday off, and a monthly product allowance plus an employee discount so you're never far from the good stuff. We're on the hunt for someone who lives our values: a Good Egg who will Challenge the Status Quo and knows that a positive Attitude Is Everything. If that sounds like you, keep reading. At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer. **What You Will Do** - Drive forward sales and company objectives - Be responsible for opening and closing of the store - Take responsibility for cashing up and banking procedures - Assist the team and store management with daily tasks - Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc. - Be proficient in Microsoft Office, Excel and Google Drive - Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing - Work on initiative and be super proactive - Perform product demonstrations through hand and arm massages - Attend and support events in store and occasionally offsite - Maintain company standards at all times (housekeeping, cleanliness and visual merchandising) ## Requirements **What We Would Love** - Previous retail experience (within a health/beauty environment is desirable) - A passion for wellbeing - A love of customer service which translates to/inspire your colleagues - Self motivator and able to maintain impeccable standards in store - Experience working with or understanding sales targets - Confident communicator - treat everyone with honesty, kindness and respect - Team player with a can-do attitude - Meticulous attention to detail - Thrives in a fast-paced business and adapts easily to change - The ability to work retail hours - which will include weekends and evenings ## Benefits - TIME TO CHILL - 25 days holiday plus bank holidays  - BIRTHDAY TREAT - time off on your birthday  - WELLBEING TIME– take time off to recharge and reset   - NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy  - HEALTH CARE - cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.   - DO GOOD, FEEL GOOD - time off for you to volunteer plus support for nay personal fundraising efforts too **Apply Now** If you’re ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you! ## Apply [Apply at NEOM Wellbeing](https://apply.workable.com/neom-wellbeing/j/471B9E3285/apply) --- Powered by [Workable](https://www.workable.com)