# Service Engineer - Field based

> Newstaff Employment Services · Hatfield, United Kingdom · Full-time · Posted 2026-09-02

**Salary:** GBP 35,000–40,000

**Workplace:** on_site

**Department:** Commercial

## Description

Newstaff Employment is recruiting for a multi-skilled Service Engineer to carry out maintenance, reactive callouts and small works on fire alarm, emergency lighting, CCTV, intruder alarm and access control systems.

-   The role will involve diagnosing faults, liaising closely with the service team to ensure sufficient scheduling and completion of works.
-   Complete accurate reporting including service reports.
-   Complying with health and safety legislation, company policies and safe working conditions.
-   Participate in the out-of-hours standby and call-out rota.
-   Maintain the company vehicle.
-   All other tasks as required.

## Requirements

-   Proven experience servicing and maintaining both Fire Alarm and Security systems.
-   Strong knowledge of Fire Alarm systems and BS 5839.
-   Fire Industry Association (FIA) qualifications or equivalent.
-   Experience maintaining Emergency Lighting systems.
-   An electrical background.
-   Knowledge of integrated security systems (desirable).
-   Excellent fault-finding and problem-solving skills.
-   Strong communication and customer service skills.
-   The ability to work independently and manage your own workload.
-   Good understanding of Health & Safety requirements.
-   A full UK driving licence.
-   ECS, CSCS and/or IPAF certification (preferred).
-   A flexible approach with willingness to travel nationally and undertake occasional overnight stays.

**Qualifications & Experience**

-   Minimum of five years’ experience within the Fire & Security industry (preferred).
-   Experience servicing and maintaining Fire Alarm and Emergency Lighting systems.
-   Electrical qualifications or relevant industry experience.
-   Fire Extinguisher training (desirable).

**Working Hours:**

-   Monday to Friday
-   8.30am – 5.30pm
-   Overtime opportunities available
-   Participation in on-call rota

**Work Location:** Field Based/On the road, Hertfordshire, Home counties, North London areas.

## Benefits

Salary: £35,000 pa to £40,000 pa

Benefits:

-   Company van (available for personal use)
-   Company phone
-   Company laptop
-   Salary sacrifice pension scheme
-   Ongoing technical and personal development training
-   Long-term career progression opportunities
-   Supportive and friendly working environment

Interested? Please email CV to annemarie.harrington@newsaffemployment.co.uk

## Apply

[Apply at Newstaff Employment Services](https://apply.workable.com/newstaff/j/34677BD04E/apply)

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