# German Speaking - Bank Customer Service in Malta - Sales Exp. Required

> Next Job Abroad · Austria (Remote) · Full-time · Posted 2025-04-12

**Salary:** EUR 25,000–30,000

**Workplace:** remote

**Department:** German

## Description

Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta.

### Key Responsibilities

-   Respond to customer inquiries regarding banking products and services in both **German** and English.
-   Utilize sales expertise to assess customer needs and recommend appropriate financial solutions.
-   Assist customers with account openings, product inquiries, and various banking transactions.
-   Collaborate with the sales team to achieve and exceed established sales targets.
-   Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction.
-   Accurately document all customer interactions and transactions within the relevant systems.
-   Maintain up-to-date knowledge of banking regulations and product offerings.

## Requirements

-   Fluency in **German** and a strong command of **English**; proficiency in additional languages is advantageous.
-   Minimum of **2 years** experience in customer service, ideally within a banking or sales context.
-   A proven track record of achieving sales targets and delivering exceptional customer experiences.
-   Outstanding written and verbal communication skills.
-   Ability to perform effectively under pressure and manage multiple priorities with efficiency.
-   Familiarity with banking software and customer relationship management (CRM) systems is desirable.
-   Willingness to relocate to **Malta** and embrace a new professional and cultural environment.

## Benefits

-   Career growth opportunities in a renowned global bank.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Yearly salary **€25.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/079DDFA288/apply)

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