# VIP Vibes Only - Relocate to Greece - Italian Customer Expert for Mercedes

> Next Job Abroad · Athens, Greece (Hybrid) · Full-time · Posted 2026-08-07

**Workplace:** hybrid

**Department:** Katherina Gerdau

## Description

There are regular career moves... and then there are **life-changing upgrades**.

Imagine shutting down your laptop for the day and walking straight to the beach instead of rushing through dark, rainy commutes. Imagine starting your mornings with a freddo espresso under the Mediterranean sun, surrounded by palm trees, crystal-clear water, and an international crew of awesome colleagues.

We are looking for enthusiastic, tech-savvy **Italian speakers** to join the elite frontline customer experience team for **Mercedes-Benz** in sunny Greece!

### 🚀 What You’ll Actually Be Doing

You won’t just be answering calls—you’ll be the tech-savvy hero behind one of the world's most iconic luxury automotive brands. Everyday brings a new puzzle, helping high-profile drivers stay connected, safe, and moving smoothly.

**Your Daily Jam:**

-   **Connected Mobility & Smart Tech (CMS):** Help drivers sync their smartphones to their Mercedes-Benz, navigate the _Mercedes me_ app, toggle digital features, set up live traffic, and unleash the full power of their car's digital ecosystem.
-   **Roadside Rescue & Lifesavers (RSA):** Be the ultimate knight in shining armor! When a driver hits a bump in the road or breaks down, you’ll step in with fast, empathetic, 24/7 support—coordinating breakdown assistance or towing to get them back on track safely.
-   **VIP Customer Service (CS):** Handle premium inquiries like booking dealer appointments, answering warranty questions, assisting with workshop complaints, and making sure every customer feels like a VIP.

(Don't stress—you'll start by mastering 2 key skills during training, and we'll gradually upskill you to become a full 3-skill legend!)

## Requirements

### 🎧 Who You Are

-   **Language Powerhouse:** You speak fluent **Italian (C1) -** plus solid operational **English (B2)**.
-   **Tech-Savvy & Mobile-Adept:** You know your way around iOS and Android like the back of your hand, can effortlessly explain how to set up a mobile hotspot, and navigate basic software like a pro.
-   **Problem Solver & People Person:** You’re patient, positive, and know how to de-escalate high-stress situations (like helping a stressed driver stranded on the road).
-   **Fast Fingers:** Typing speed around 25+ wpm with solid accuracy.
-   **No previous experience? No problem!** Full paid, world-class training is provided to get you up to speed.

## Benefits

### 🎁 Why You’ll Love Living & Working Here

🌴 **The Ultimate Mediterranean Lifestyle:** Work hard, play harder! Swap grey weather for 300+ days of Greek sunshine, stunning coastlines, vibrant nightlife, and mouthwatering food.

✈️ **Smooth Relocation Package:** We take the stress out of moving abroad! From flight assistance to accommodation support, we'll guide you every step of the way so you can pack your bags hassle-free.

🎉 **Epic Team Vibe & Free Goodies:** Look forward to frequent team activities (during and after work), a super friendly international atmosphere.

🚀 **Real Career Growth:** Gain hands-on experience with cutting-edge tools (including Microsoft 365 Copilot AI and advanced customer tech), boost your CV with a global top-tier brand, and unlock long-term career progression!

### 📍 The Details

-   **Location:** Greece (Athens)
-   **Hours:** 24/7 rotational roster with seasonal peak vibes
-   **Start Date:** Next training cohorts starting soon!

### 📩 Ready to Start Your Greek Adventure?

Stop scrolling and start packing! Click **Apply Now** to submit your CV in English, and let’s turn your daily routine into a Mediterranean adventure! ☀️🌊🏎️

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/2B46D38CE4/apply)

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