# German-speaking Customer Service Agent for Booking.com in Greece

> Next Job Abroad · Athens, Greece (Hybrid) · Full-time · Posted 2026-02-11

**Workplace:** hybrid

**Department:** Katherina Gerdau

## Description

Ready to take your career abroad and gain global experience while living under the Greek sun?

Join the Booking.com Customer Experts team in Greece — and help travelers plan their dream trips, all while you build your own international journey.

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

Here, you’ll be working with one of the world’s leading online travel brands — all from the comfort of your new home in Greece.

### **What you’ll be doing**

As a Customer Support Specialist, you’ll support German-speaking Booking.com users with everything from simple questions to full travel plans. Your role helps travelers feel confident and inspired — and makes their experience smoother from start to finish.

Your daily responsibilities include:

-   Handling incoming calls, messages, and emails from Booking.com users
-   Managing reservations, special requests, changes, and complaints
-   Researching travel options based on customer needs
-   Modifying bookings according to client preferences
-   Processing payments, cancellations, and adjustments
-   Providing solutions that help travelers feel supported and well-informed

## Requirements

-   Fluent German + good English communication skills
-   Strong attention to detail
-   Problem-solving and troubleshooting ability
-   Comfort with unexpected changes or last-minute requests
-   Experience in e-commerce or online bookings is a plus
-   A positive mindset and interest in building an international career

## Benefits

This is more than a customer support job.

It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

### **What’s included:**

-   **Full relocation support** (flight, hotel stay, and housing assistance — all covered)
-   **Competitive salary + 2 extra monthly salaries per year**
-   **Health insurance & various company discounts**
-   **Full training by certified instructors**
-   **Career growth opportunities within a global organization**
-   **Free online Greek language courses**
-   **Flexibility - as the role is offered on a work-from-home-basis in Greece**
-   **A diverse, inclusive, Great Place to Work–certified company culture**

You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support travelers worldwide, and strengthen your experience in one of the world’s most well-known brands.

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/443F851163/apply)

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