# Dutch Speaking - Content Moderation/Customer Service Agent in Malta

> Next Job Abroad · Netherlands (Remote) · Full-time · Posted 2025-04-23

**Salary:** EUR 22,000–25,000

**Workplace:** remote

**Department:** Dutch

## Description

Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in the picturesque setting of Malta! This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to our Dutch-speaking users, ensuring a positive experience across our platforms.

As a Content Moderation/Customer Service Agent, you will be responsible for reviewing user-generated content to ensure compliance with our guidelines, while also delivering outstanding support to customers encountering issues. If you possess a keen eye for detail and a commitment to excellent service, this position is perfect for you!

### Responsibilities

-   Evaluate and moderate user content to ensure adherence to community standards.
-   Offer exceptional customer support via chat, email, and phone to our **Dutch**\-speaking audience.
-   Efficiently resolve customer inquiries and issues in a friendly and professional manner.
-   Collaborate with team members to enhance the overall user experience.
-   Maintain accurate records of customer interactions and moderation activities.
-   Provide feedback on user trends and moderation process improvements.
-   Keep updated on best practices within the content moderation and customer service sphere.

## Requirements

-   Fluency in **Dutch** and strong command of English; knowledge of additional languages is a plus.
-   Experience in a customer service or content moderation role is advantageous.
-   Exceptional attention to detail and strong analytical skills.
-   Excellent verbal and written communication skills.
-   Ability to manage multiple priorities in a fast-paced environment.
-   Familiarity with CRM systems and content moderation tools is beneficial.
-   Willingness to relocate to **Malta** and embrace new experiences.
-   Strong interest in online safety and content moderation is an advantage.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/44A295385C/apply)

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