# Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

> Next Job Abroad · Oslo, Norway (Remote) · Full-time · Posted 2025-04-12

**Salary:** EUR 26,000–30,000

**Workplace:** remote

**Department:** Norway

## Description

Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience.

Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!

### Responsibilities

-   Deliver exceptional customer support via chat, email, and phone to **Norwegian**\-speaking clients.
-   Resolve customer queries and issues in a timely and professional manner.
-   Inform and educate customers about our products and gaming services.
-   Collaborate effectively with team members to maintain high service standards.
-   Document and track customer interactions using our CRM system.
-   Gather and report customer feedback to assist in service enhancements.
-   Engage in ongoing training to improve service skills and product knowledge.

## Requirements

-   Fluency in **Norwegian** and proficiency in English; knowledge of additional languages is a plus.
-   Previous experience in customer support or a related field is advantageous.
-   Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
-   Ability to multitask and remain calm under pressure.
-   Familiarity with CRM software and customer support platforms is desirable.
-   Willingness to relocate to **Malta** and embrace a new culture.
-   A passion for gaming and understanding of the iGaming sector is a significant advantage.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/461330EE3A/apply)

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