# Norwegian-speaking Customer Support Agent for iGaming Company in Malta

> Next Job Abroad · Sliema, Malta (Hybrid) · Full-time · Posted 2026-01-28

**Workplace:** hybrid

**Department:** Aga Loughran

## Description

### **Start your international career in iGaming – Live & work in Malta**

What if your next job didn’t just change your role…  
but your **country, network, lifestyle and future career path**?

We’re looking for a **Norwegian-speaking Customer Support Agent** to join an international iGaming company in **Malta,** one of Europe’s biggest hubs for online gaming, tech, and digital entertainment.

This is how thousands of people start their global careers. And many never leave the industry again.

### **Why this role is bigger than “just customer support”**

Customer Support in iGaming is where you:

\- Learn how a fast-paced international company actually runs  
\- Work with payments, security, fraud, compliance & player experience  
\- Understand customer psychology and digital platforms  
\- Build experience that can lead to roles in **Fraud, Compliance, VIP, Payments, CRM, Product or Team Leadership**

This industry promotes from within. A lot.

### **What you’ll actually be doing**

You’ll become an expert on online casino and sportsbook services while helping customers via:

-   Live chat
-   Email
-   Phone

**You’ll support players with:**

-   Account questions
-   Payments & withdrawals
-   Verification (KYC)
-   Security checks
-   Technical and gameplay questions

**You’ll also:**

-   Work closely with other departments to solve cases
-   Handle sensitive situations with professionalism
-   Spot patterns, risks and customer trends
-   Contribute ideas to improve systems and customer experience

No two days look the same — it’s fast, social, and problem-solving driven.

## Requirements

### **What helps you succeed here**

-   Fluent **Norwegian** (written & spoken)
-   Good English
-   Interest in sports, gaming or digital services
-   You like solving problems and talking to people
-   You can handle responsibility and make decisions
-   Comfortable with shift work

## Benefits

**Real career growth (not just a promise)**

You’ll have access to internal development paths in areas like:

-   Escalations
-   Fraud & Risk
-   Compliance
-   Commercial operations
-   Product knowledge

  
**And then there’s Malta…**

Living in Malta means:

\- 300+ days of sun  
\- Beaches after work  
\- International friend groups  
\- English-speaking environment  
\- Easy travel around Europe  
\- A huge social scene of people working in gaming & tech

It’s one of the easiest places in Europe to start an international life.

### **What’s included**

-   Relocation support
-   Bonus scheme
-   Hybrid work model
-   One-time home office setup support
-   Up to **40 days per year working remotely from anywhere**
-   Wellbeing allowance
-   Private health insurance
-   Weekly office breakfasts & lunches
-   Regular team & company events

### **This role is perfect if you want:**

\- A fresh start  
\- International experience  
\- A social life abroad  
\- A career path inside a global industry

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/499EC9FE92/apply)

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