# Danish-speaking Customer Service - Gap Year Abroad in Sofia, Bulgaria

> Next Job Abroad · Sofia, Bulgaria · Full-time · Posted 2026-09-01

**Workplace:** on_site

**Department:** Aga Loughran

## Description

**Thinking about spending a year abroad? Here's an idea: get paid while doing it – and come home with something useful on your CV.**

We're looking for **Danish speakers ready to swap the familiar for a new life in Sofia, Bulgaria.**

You'll join an international Customer Service team, help customers with digital products and services, and gain hands-on experience with troubleshooting, customer experience and modern support systems.

And no – you don't need a tech degree.

**Full training is provided.**

So if you've been thinking about a gap year, living abroad or simply doing something completely different for a while, this could be a pretty easy way to turn _"maybe someday"_ into an actual plane ticket.

### A Gap Year – Without the Gap on Your CV

Taking a year abroad doesn't have to mean putting your career on pause.

While living in Sofia, you'll build professional experience in:

**Customer Service • Digital Products • Troubleshooting • CRM Systems • Problem Solving • International Operations**

Skills you can take with you whether you stay abroad, move into another international role or eventually head back home.

And outside work?

That's where the actual living-abroad part begins.

New country. New people. Weekend trips. A completely different everyday life.

Maybe you stay for a year.

Maybe Sofia surprises you and you stay much longer.

There's really only one way to find out.

### What Will You Actually Do?

You'll support customers who have questions or need help with digital products and services.

Your day can include:

-   Supporting Danish-speaking customers via **phone, email and chat**
-   Answering product and service questions
-   Troubleshooting problems and finding practical solutions
-   Working with CRM and ticketing systems
-   Guiding customers through different processes
-   Explaining information clearly and simply
-   Building your product knowledge through ongoing training
-   Working alongside an international team

**No previous technical background is required.**

## Requirements

You don't need a five-page CV.

You don't need years of experience.

And you definitely don't need to have your entire career figured out.

We're looking for someone who:

-   Speaks **Danish fluently**
-   Has a good level of **English**
-   Communicates clearly and confidently
-   Enjoys helping people and solving problems
-   Is comfortable learning new technology and systems
-   Can follow processes and work independently
-   Has a customer-focused mindset
-   Is ready to live and work in **Sofia, Bulgaria**

Most importantly, you're open to learning – and ready to try something new.

## Benefits

Finding a job abroad is one thing.

Finding a job, booking a flight, arranging somewhere to stay and figuring out an entirely new country at the same time?

Slightly more stressful.

That's why relocation support is included.

**You'll receive:**

-   Relocation package
-   Support finding your longer-term home in Sofia
-   Fully paid training
-   Attractive salary
-   Additional health insurance
-   A wide range of additional employee benefits
-   Career development opportunities
-   Continuous learning and support
-   An international working environment

So you can spend slightly less time worrying about logistics – and slightly more time figuring out where you're going for your first Bulgarian dinner.

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/4E59F58850/apply)

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