# CRM Manager (Danish-speaking) for iGaming Company in Copenhagen

> Next Job Abroad · Berlin, Germany · Full-time · Posted 2026-04-06

**Workplace:** on_site

**Department:** Oliver Lauff

## Description

Our client isn’t just a marketing agency, they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising and CRM - our client offers a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns, they deliver results.

Their philosophy is simple, hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.

Is it a match? You’re in.

### **About The Client**

Our client is a fast-growing company in the **iGaming** industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a **Danish-speaking CRM Manager** to join their team in **Copenhagen** and take their customer relationship management to the next level!

### **The Role**

As a **CRM Manager**, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

### **Key Responsibilities**

\- Plan, implement, and optimize CRM strategies to boost player retention and engagement.  
\- Create personalized campaigns using email, SMS, push notifications, and in-platform messaging.  
\- Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives.  
\- Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives.  
\- Monitor key KPIs, track campaign performance, and suggest optimizations.  
\- Ensure CRM communication aligns with brand tone, compliance regulations, and responsible gaming guidelines.  
\- A/B test and experiment with new ways to maximize player lifetime value.

## Requirements

### **Who Our Client is Looking For**

\- **Fluent Danish speaker**, with strong proficiency in **English**.  
\- **2+ years of CRM experience**, preferably within **iGaming, e-commerce** or **digital marketing**.  
\- Strong analytical mindset with experience using CRM tools & automation platforms.  
\- Ability to craft compelling customer journeys and retention strategies.  
\- Experience working with customer segmentation and loyalty programs.  
\- Strong project management skills and attention to detail.  
\- Passion for the **iGaming** industry is a plus!

## Benefits

### **What Our Client Offers**

\- Be part of a growing international company in the iGaming industry.  
\- Work from our client's modern office in **Copenhagen**.  
\- Career growth opportunities and ongoing professional development.  
\- A dynamic and fun team environment with exciting projects.  
\- Competitive salary and great benefits package.

**Ready to take the next step in your CRM career? Apply now!**

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/657C0F91C8/apply)

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