# German Speaking - Customer Service in Malta - Fully Paid Relocation

> Next Job Abroad · St. Julian's, Malta (Remote) · Full-time · Posted 2025-05-22

**Salary:** EUR 24,000–27,000

**Workplace:** remote

**Department:** German

## Description

Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of **Malta**. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.

With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.

### Responsibilities

-   Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
-   Assist customers with questions about their gaming accounts, promotions, and any technical issues.
-   Efficiently resolve customer inquiries to ensure satisfaction.
-   Document customer interactions accurately in our systems.
-   Work closely with other teams to enhance the customer experience.
-   Stay updated on product knowledge and industry trends to provide informed support.

## Requirements

-   Fluency in **German** and proficiency in English; additional language skills are an asset.
-   Prior experience in customer service, preferably within the iGaming sector.
-   Strong communication and interpersonal skills.
-   Ability to work effectively under pressure in a busy environment.
-   Excellent problem-solving skills with a focus on customer satisfaction.
-   Familiarity with customer support software and CRM systems is beneficial.
-   Willingness to relocate to **Malta** and embrace a new lifestyle.

## Benefits

-   Career growth opportunities in a renowned company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Hybrid working setup.
-   Yearly salary **€24.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (Flight & all inclusive Hotel stay)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/65F0EA1426/apply)

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