# Dutch Speaking - Content Moderation/Customer Service Agent in Malta

> Next Job Abroad · St. Julian's, Malta (Remote) · Full-time · Posted 2025-04-11

**Salary:** EUR 22,000–25,000

**Workplace:** remote

**Department:** Dutch

## Description

Next Job Abroad is looking for a Dutch Speaking Content Moderation/Customer Service Agent to join our team in vibrant Malta! This unique role combines content moderation responsibilities with customer service, offering a dynamic work environment where you can utilize your language skills while ensuring a safe and enjoyable experience for our users.

As a Content Moderation/Customer Service Agent, you will monitor and review content across our platforms, ensuring compliance with community guidelines and providing support to Dutch-speaking customers. If you have a keen eye for detail and a passion for customer service, this position is perfect for you. Join us in Malta and be part of an exciting journey!

### Responsibilities

-   Review and moderate user-generated content to ensure compliance with community standards.
-   Provide excellent customer service via chat, email, and phone to **Dutch**\-speaking clients.
-   Address customer inquiries and resolve issues in a professional and timely manner.
-   Collaborate with team members to improve processes and enhance user experiences.
-   Document interactions in our CRM system accurately.
-   Gather user feedback to help improve content moderation practices.
-   Stay updated on industry trends and best practices in content moderation and customer service.

## Requirements

-   Fluency in **Dutch** and a strong command of English; knowledge of additional languages is a plus.
-   Experience in customer service or content moderation is preferred.
-   Excellent attention to detail and problem-solving skills.
-   Strong communication and interpersonal skills.
-   Ability to manage multiple tasks and work efficiently in a fast-paced environment.
-   Familiarity with CRM systems and moderation tools is an advantage.
-   Willingness to relocate to **Malta** and embrace a new culture.
-   A genuine interest in the content moderation industry is a significant advantage.

## Benefits

-   Career growth opportunities in a renowned international company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Hybrid working setup.
-   Yearly salary **€22.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/69CE597AB0/apply)

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