# Flemish Speaking - Customer Support Agent iGaming in Malta - Relocation Inc.

> Next Job Abroad · St. Julian's, Malta (Remote) · Full-time · Posted 2025-04-11

**Salary:** EUR 26,000–30,000

**Workplace:** remote

**Department:** Dutch

## Description

Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the exciting iGaming industry in Malta! This is a fantastic opportunity to immerse yourself in a rewarding customer service role while enjoying the breathtaking scenery and rich culture of the Mediterranean. As a part of our dedicated support team, you will engage with Flemish-speaking customers, ensuring they receive top-notch assistance and guidance.

In your role, you will respond to inquiries, resolve issues, and provide customers with essential information about our gaming offerings. If you have a bright personality, excellent communication skills, and a commitment to customer satisfaction, we would love to have you onboard. To make your relocation to Malta seamless, we also offer a comprehensive relocation package!

### Responsibilities

-   Provide outstanding customer service to **Flemish**\-speaking clients via chat, email, and phone.
-   Address and resolve customer queries and concerns quickly and effectively.
-   Guide customers through our gaming products and services to enhance their experience.
-   Collaborate with team members to uphold the highest service standards.
-   Record customer interactions and maintain accurate logs in our CRM system.
-   Collect customer feedback and communicate insights for continuous improvement.
-   Participate in training sessions to expand your product knowledge and service skills.

## Requirements

-   Fluency in **Flemish** and a strong command of English; knowledge of other languages is an asset.
-   Experience in customer service or a related environment is preferred.
-   Excellent communication and interpersonal skills with a passion for customer care.
-   Ability to manage multiple tasks efficiently in a fast-paced setting.
-   Familiarity with CRM systems and customer support tools is a plus.
-   Willingness to relocate to **Malta** and experience a vibrant new culture.
-   A genuine interest in gaming and understanding of the iGaming industry is beneficial.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/6EB1D6A92D/apply)

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