# Swedish-speaking Content Moderator in Malta

> Next Job Abroad · St. Julian's, Malta (Hybrid) · Full-time · Posted 2026-05-08

**Workplace:** hybrid

**Department:** Aga Loughran

## Description

### **The Role – Swedish Content Moderator & Customer Support Agent (Email-Based)**

This is not a phone-heavy call centre job.

You’ll support users via email, helping buyers and sellers navigate marketplace rules, payments and disputes.

**Your responsibilities include:**

-   Responding to user inquiries via email
-   Managing complaints and disputes between buyers and sellers
-   Handling returns, refunds and payment adjustments
-   Processing payments and resolving discrepancies
-   Monitoring fraud and policy violations
-   Reviewing content and ensuring compliance with publication rules
-   Collaborating with internal teams and external partners
-   Providing feedback on user trends and system improvements

You’ll become an expert in marketplace rules, digital transactions and online safety.

## Requirements

-   Fluent in Swedish
-   Good English skills
-   Detail-oriented and structured
-   Comfortable making decisions based on guidelines
-   Reliable and accountable
-   Interested in tech, marketplaces or the sharing economy
-   **You already live in Malta  
    **

Previous experience is a plus — but not required.

What matters most is your mindset.

### **Career Growth in Tech & Moderation**

50% of managers and specialists started as content moderators.

From here, you can grow into:

-   Quality & Training
-   Fraud & Risk
-   Compliance
-   Team Lead
-   Operations

If you’re ambitious, Malta’s tech sector offers real internal mobility.

## Benefits

\- Flexible hybrid model (Work from home in Malta or office)

\- Additional vacation days

\- Private health insurance

\- Team performance bonus

\- Work-from-home allowance

\- Free office transport from selected areas

\- Corporate discounts (gym, shops, taxis)

\- Comprehensive onboarding and continuous training

\- International work environment

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/83CB3CC641/apply)

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