# Pastizzi & Jackpots - Dutch Customer Service in iGaming - Relocate to Malta

> Next Job Abroad · St. Julian's, Malta · Full-time · Posted 2026-08-08

**Workplace:** on_site

**Department:** Katherina Gerdau

## Description

### ☀️ **Picture This...**

It’s a Tuesday afternoon. You just closed your laptop after an awesome shift with a kick-ass team. 10 minutes later, you’re at a beach bar with a cold drink, soak up 25°C sunshine, and plan a weekend catamarans trip around the Blue Lagoon.

If your current routine involves grey skies, wet commutes, and endless coffee refills just to survive the winter—**this is your sign to make a move.**

We are looking for energetic, early-career professionals with call center experience to join one of Europe’s boldest, most dynamic iGaming giants on the sunny island of Malta!

### 🎮 **What You’ll Actually Be Doing**

You won't just be reading scripts—you're the vibe manager and frontline hero for thousands of active players!

-   **Live Chat & Email Support:** Assist players in real-time with everything from game rules and bonus activations to payout queries and account verification.
-   **Problem-Solving Superhero:** De-escalate tricky situations, troubleshoot tech glitches, and leave every user with a smile.
-   **Cross-Department Collaboration:** Work side-by-side with VIP managers, Payments, and Risk teams to keep the platform running like a dream.
-   **Keep the Energy High:** Bring your personality, humor, and active listening skills to work every single day.

## Requirements

### 🎯 **Who We’re Looking For**

This role isn't for complete beginners—we need someone who already knows their way around a ticket system or chat interface:

1.  **Proven Support Experience (Non-Negotiable):** You already have hands-on experience in a customer service environment (call center, contact center, or BPO live chat). You know how to multitask, handle chat queues, and deliver 5-star support under pressure.
2.  **Language Power:** Native or near-native (C2) **Dutch**, plus strong written and spoken **English**.
3.  **Tech & Fast-Paced Mindset:** You can navigate CRM dashboards, switch between 5 browser tabs seamlessly, and learn internal tools fast.
4.  **Relocation Mindset:** You are 100% ready to packed your bags, move to Malta, and jump headfirst into a lively, international expat culture!

## Benefits

### 🎁 **What’s In Your Relocation & Perks Package?**

-   🛫 **Paid Flights & Relocation Assistance:** We cover your flight to Malta and help set up your accommodation so your transition is completely stress-free.
-   🏠 **First Month Accommodation:** Temporary stay paid for while you settle in and explore your new island home.
-   💰 **Competitive Salary + Bonuses:** Solid base salary with performance bonuses to boost your savings (or your weekend beach fund!).
-   🏢 **Modern Office & Great Vibe:** Located in Malta's premier coastal hub, featuring fresh fruit, snacks, coffee, regular team happy hours, and legendary company parties.
-   📈 **Rapid Career Growth:** iGaming moves fast—prove yourself in support and step up into VIP management, fraud analysis, team leadership, or marketing!

### 🚀 **Ready to Upgrade Your Life?**

Don't let another rainy season pass you by. Grab your CV, highlight your call center/customer service experience, and hit apply today!

📩 **Submit your CV in English and kickstart your Mediterranean career chapter!**

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/BC9F7B4C23/apply)

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