# Danish-speaking Customer Support Agent to Sofia, Bulgaria

> Next Job Abroad · Sofia, Bulgaria · Full-time · Posted 2025-05-21

**Workplace:** on_site

**Department:** Aga Loughran

## Description

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector!

As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:

-   Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
-   Provide timely reply and accurate information on the client's request
-   Assist customers through multiple channels, including phone, email, and chat
-   Identify and assess customers’ needs to achieve satisfaction

## Requirements

As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.

## Benefits

Our client Offers:

-   Fully paid training
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Assistance with relocation for candidates residing outside Bulgaria

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/D7C52B5F0E/apply)

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