# Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

> Next Job Abroad · Stockholm, Sweden (Remote) · Full-time · Posted 2025-04-15

**Salary:** EUR 26,000–30,000

**Workplace:** remote

**Department:** Nordic

## Description

Next Job Abroad is thrilled to announce an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in sunny **Malta**. In this role, you will be the primary point of contact for our Nordic-speaking players, providing them with exceptional support and ensuring their gaming experience is enjoyable and seamless. If you are passionate about customer service and eager to work in a dynamic environment, this position is perfect for you. With a full relocation package included, your adventure in Malta awaits!

  

### Responsibilities

-   Deliver high-quality customer service to Nordic-speaking clients via chat, email, and phone.
-   Address customer inquiries and issues related to gaming accounts, promotions, and technical problems.
-   Resolve issues promptly to maintain customer satisfaction and loyalty.
-   Accurately document customer interactions in our CRM system.
-   Collaborate with team members and other departments to enhance the customer experience.
-   Keep up-to-date with gaming products and industry developments.

## Requirements

-   Fluency in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficiency in English; additional languages are a plus.
-   Previous experience in customer service, particularly in the iGaming sector, is preferred.
-   Excellent communication skills, both verbal and written.
-   Able to work effectively in a fast-paced and dynamic environment.
-   Strong problem-solving abilities with a focus on customer satisfaction.
-   Familiarity with customer support tools and CRM systems is an advantage.
-   Willingness to relocate to **Malta** and adapt to a new cultural experience.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Hybrid working setup.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/E993FBEDDB/apply)

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