# Danish-speaking Finance Customer Service Agent in Malta (with relocation incl.)

> Next Job Abroad · Sliema, Malta · Full-time · Posted 2025-11-25

**Salary:** From EUR 25,000

**Workplace:** on_site

**Department:** Aga Loughran

## Description

### **Customer Service Agent in Finance – Danish Market (Relocate to Malta)**  
**Ready to swap grey skies for 300 days of sunshine?**

Malta has become a top destination for people who want more out of life: better weather, an international community, new friends from all corners of Europe, affordable lifestyle, and a career-life where you can actually climb the ladder very fast. Many people move to Malta "for just one year"... and end up staying much longer.

If you're looking for a fresh start abroad, a place where work and sunshine go hand in hand, and a chance to build real international experience, this is a strong opportunity.

Our client is now looking for a **Danish-speaking Customer Service Agent** to join their growing team in Malta. You’ll be part of a supportive Scandinavian team, working closely with the Danish Team Leader and collaborating with colleagues across the company.

### **What You'll Be Doing**

-   Guide customers through onboarding, documentation, and product information
-   Provide accurate and helpful support regarding products, services, and payment options
-   Identify and follow up on potential sales opportunities
-   Communicate with customers via email, SMS, and phone
-   Ensure compliance with internal guidelines, industry standards, and legal requirements
-   Work closely with Payments and Collections teams to ensure clear, efficient processes
-   Contribute to maintaining a friendly, positive team culture
-   Assist with various customer service–related tasks as needed

### **Additional Responsibilities**

-   Help prepare sales reports and documentation
-   Support training and onboarding of new colleagues
-   Assist in documenting workflows and team processes
-   Suggest improvements to tools, systems, and routines
-   Handle ad hoc tasks requested by the Head of New Markets

## Requirements

-   Fluency in Danish and strong English skills
-   Experience with sales & customer service
-   Understanding of customer onboarding and verification processes
-   Strong communication skills with a results-oriented mindset
-   High attention to detail and ability to take initiative
-   Service-minded, reliable, and a team player
-   Comfortable working independently when needed
-   Competence in Microsoft Office, especially Excel

## Benefits

You’ll be joining a workplace that values teamwork, genuine collaboration, and personal growth. Expect a welcoming environment with colleagues from across Europe, and plenty of opportunities to develop your career.

**Perks include:**

-   Competitive salary + performance bonuses and benefits
-   Clear development and progression opportunities
-   Great coffee, cocoa, and Friday beers
-   Relocation bonus to get your life in Malta started
-   Regular team celebrations and social events

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/EFD150381A/apply)

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