# Dutch-speaking Customer Service Agent in Sofia - Start Your Tech Career

> Next Job Abroad · Sofia, Bulgaria · Full-time · Posted 2026-08-18

**Workplace:** on_site

**Department:** Gabriella Franzen

## Description

**What if your next adventure could also be the start of your tech career? 🌍**

Take a **gap year in Sofia, Bulgaria** and get your foot in the door of the tech industry by working for one of the world's biggest and most recognisable search engines.

You don't need a tech background. You'll get **fully paid training**, international experience and the chance to build skills that can open doors to future opportunities in the tech world.

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💻 Your Role

As a **Dutch-speaking Customer Service Agent**, you'll help users get the most out of their products and services.

You'll:

-   Support customers via **phone, email and chat**
-   Troubleshoot issues and find practical solutions
-   Use CRM and other digital support tools
-   Follow established processes and meet customer service goals
-   Learn continuously as products and technology evolve

## Requirements

### 🔎 What You Bring

-   Fluent **Dutch**
-   B2+ **English**
-   Strong communication and problem-solving skills
-   Comfortable learning new technology
-   Customer-focused and positive attitude

**No previous tech experience needed.** If you're curious, good with people and ready to learn, this could be your entry point into the industry.

## Benefits

### 💶 Why Bulgaria?

Earn **€1,740 per month** while living in one of Europe's most affordable capitals.

Bulgaria's **10% flat personal income tax** and relatively low cost of living mean your money can go much further than in many Western European countries — whether you're saving, travelling or enjoying Sofia's cafés, restaurants and nightlife.

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✈️ Make It Your Gap Year

Thinking about taking a year abroad before your next big step?

Sofia gives you the chance to **work internationally, build your CV, meet people from around the world and explore a new country** — without spending your entire salary on rent.

Relocation support is provided, including assistance with transportation, hotel accommodation and finding a long-term rental.

And when you're not working, you've got **mountains on your doorstep, affordable weekends away and the rest of Europe within easy reach.**

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🚀 Your First Step Into Tech

This could be more than just a job abroad.

**Get international experience. Learn from a global tech environment. Build your CV. Enjoy your gap year.**

And who knows? It could be the first step towards a much bigger career in tech.

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/F3E806A4EC/apply)

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