# Danish-Speaking Customer Service Advisor in Malta

> Next Job Abroad · Sliema, Malta · Full-time · Posted 2026-02-19

**Workplace:** on_site

**Department:** Katherina Gerdau

## Description

Our client, one of the world’s leading online gambling brands, is looking for Danish-speaking Customer Service Advisors to join their dynamic team in Malta.

This role is ideal for someone who enjoys working in a fast-paced, international environment and is passionate about delivering outstanding customer experiences. You will be the main point of contact for customers worldwide, ensuring every interaction is handled professionally and efficiently.

### Key Responsibilities

-   Assist customers with betting, payments, and account-related queries
-   Provide support via Live Chat, email, and phone
-   Deliver a high-quality customer experience in every interaction
-   Resolve issues efficiently while maintaining a positive and professional tone
-   Work collaboratively within a team environment
-   Adapt to a varied schedule aligned with the sporting calendar (including evenings, weekends, and public holidays)

This is a full-time position offering the opportunity to grow within a well-established and respected brand.

## Requirements

-   Native or fluent Danish (written and spoken)
-   Good command of English
-   Strong customer service mindset
-   Ability to remain calm under pressure
-   Strong multitasking and problem-solving skills
-   Proactive attitude and willingness to take ownership
-   Openness to feedback and continuous improvement
-   Good computer literacy (CRM experience is an advantage)
-   Previous experience in a fast-paced customer service environment is beneficial

## Benefits

-   Competitive base salary
-   Performance-based bonus
-   Career development opportunities
-   Free gym access
-   Comprehensive private health insurance
-   Healthy office snacks
-   Additional birthday leave
-   Regular social events and team activities

## Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/F83A2D297A/apply)

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