# Quality Engineer

> Nextern · Bến Cát, Vietnam · — · Posted 2025-09-24

**Workplace:** on_site

## Description

**Activities and relevant KPI Targets:**

_1\. The following processes are key to QE performance within Nextern and between Nextern and our key customer collaborators. This role must be proficient at achieving outcomes on-time, with high quality documentation content, and cross-functional team awareness/support (internal & external):_

-   Create required documentation that relevant to product specifications and requirements (Process flow, control plan, inspection criteria…)
-   Manage inspection report follow AQL for each shipment and/or production lot.  Review device history record and approve the product disposition
-   Process Qualification & Validation
-   Equipment (Functional Test, Assembly Fixtures, Manufacturing Aids, etc…) Selection & Qualification
-   Process Control & Yield/Trend Monitoring
-   Customer complaint support regarding the Failure Analysis of Returned Products (Out of Box & Fielded), Return Material Authorization (Customers to Nextern), Return Material Authorization (Intra Nextern) Servicing & Refurbishment of Fielded Products
-   Non-Conforming Material Processing (Manufacturing, Supplier, & Engineering Change Causes)
-   Audit, CAPA & SCAR Processes support
-   Other responsibilities assigned by the superior

2\. _The following processes are key to QE performance follow the superior appointment_

**Incoming control activities, including but not limited to:**

-   Prepare Incoming Inspection Criteria. Ensure that all related inspection and testing activities with regard to the established standards
-   Control inspection materials in both ERP system and physical
-   Maintain record of inspection, testing, equipment calibration, maintenance, etc. per procedures. Scan & archive records in the control system

**Process control activities, including but not limited to:**

-   Perform the Equip/Process Qualifications. Control of Equipment Calibration & Preventive Maintenance
-   Follow up in-process control activities, review DHR and perform product disposition

**Supplier Quality management activities, including but not limited to**

-   Initialize PPAP (Production Part Approval Process) to supplier, gather and maintain all required documentation
-   Maintains PPAP master samples
-   Travel to supplier locations to conduct audits and inspections

**Improvement activities**

-   Initiate timely CAPA, SCAR, Non-Conforming Material Processing and follow up
-   Material Issue Investigation Lead, NC product disposition Lead, Traceability Lead
-   Customer complaint investigation support
-   Build excellent quality reports

## Requirements

-   Bachelor’s degree or higher of technical university (University of Technology is preferred)
-   Minimum 4 years’ experience in process quality management.  Experience in medical device is preferred
-   ISO9001:2015 certification is mandatory (ISO13485 certification is preferred)
-   Experience in Solving problems (follow 8D)
-   Experience in statistical and risk management (FMEA)
-   Experience in process qualification
-   Experience in excel (especially VBA), word, excel and PowerPoint
-   Language: must be highly fluent in English (written & verbal)
-   Knowledge about improving concepts (Kaizen, 6 sigma, lean manufacturing...) is preferred

**Physical Demands and Work Environment**

-   Able to work overtime and accept meeting at night several times weekly
-   Able to work under high pressure
-   Able to work in cleanroom class 8

## Benefits

Benefits Competitive salary

Professional and Friendly Working Environment, chance to attend employee's training and development programs

Premium healthcare Insurance (In Vietnam) & Business travel insurance Health, social & unemployment insurance (following Government regulation)

Company trip, New Year party, Team building

Occasion-based offerings: Birthday, New year, Mid-Autumn

## Apply

[Apply at Nextern](https://apply.workable.com/nextern/j/31508171B7/apply)

---
Powered by [Workable](https://www.workable.com)
