# Temp-to-Hire Production Designer

> NorthStar Care · United States (Remote) · Temporary · Posted 2026-10-27

**Salary:** USD 59,000–65,000

**Workplace:** remote

**Department:** Marketing

## Description

**NorthStar Care** is a next-generation, virtual treatment program for Alcohol Use Disorder (AUD) and Substance Use Disorder (SUD), grounded in science, technology, and deep compassion. Our program combines genetically-informed medical care, nutrient restoration, virtual reality–based peer support, and long-term wraparound treatment. We meet patients where they are - with evidence-based tools, stigma-free language, and a care model designed to restore health, dignity, and hope.

We are a multidisciplinary team of physicians, peer guides, therapists, data scientists, designers, engineers, and professionals - all working toward one mission: **to revolutionize addiction care and make recovery accessible, humane, and effective.**

**Role Overview**

NorthStar is seeking a **Production Designer** to join our creative team on a temp-to-hire basis. This person will turn concepts into polished, on-brand assets quickly and accurately across clinical, marketing, and digital channels, and will play a leading role in how our team uses AI tools like **Claude** and **ChatGPT** in everyday creative production.

This role blends hands-on production design with advanced, practical AI fluency. You will not only use AI to work faster. You will help build the prompts, workflows, and standards that make AI reliable, on-brand, and compliant across our team.

This is an ideal role for a designer who is:

-   Passionate about mission-driven work
-   A daily, hands-on user of both Claude and ChatGPT who understands what each one does best
-   Fast, precise, and organized in a high-volume production environment
-   Excited to experiment with new tools and share what they learn
-   Comfortable working in a highly collaborative, compassionate environment

**Key Responsibilities**

**Production Design**

-   Produce high-quality, on-brand assets for social media, email, paid campaigns, web, presentations, print, and employer/payer-facing materials.
-   Resize, adapt, and version creative across platforms, formats, and audiences quickly and accurately.
-   Prepare final, production-ready files for print vendors, web, and digital partners.
-   Maintain organized asset libraries, templates, file naming, and version control.
-   Uphold NorthStar's brand pillars of compassion, clarity, and scientific integrity in every deliverable.

**AI-Powered Creative Workflows**

-   Use Claude and ChatGPT daily to speed up production, including drafting copy variations, building creative briefs, exploring layout and concept options, checking work against brand standards, and solving technical problems.
-   Write, test, and refine prompts that produce consistent, high-quality, on-brand results, using techniques such as clear context, audience framing, examples, constraints, and structured outputs.
-   Know when to use Claude, when to use ChatGPT, and when a task needs a human, and help the team make those choices.
-   Build and maintain reusable AI resources, such as Claude Projects and Skills, custom GPTs, prompt libraries, and templates.
-   Use AI image and design tools (such as Adobe Firefly and ChatGPT image generation) responsibly, with human review of every output before it is used.
-   Use AI to support code-based design work, such as HTML/CSS snippets, interactive prototypes, and WordPress layout fixes.
-   Document workflows and share best practices so the whole team gets better at using AI.
-   Stay current on new AI features, models, and tools, and recommend the ones worth adopting.

**Responsible & Compliant AI Use**

-   Follow NorthStar's AI and privacy policies in every project, including never entering patient information or other protected health information into AI tools.
-   Review all AI-assisted work for accuracy, brand fit, stigma-free language, and accessibility before it moves forward.
-   Route clinical or medical content through clinical leadership review, and flag any claim or statistic that needs a source.
-   Respect copyright and licensing rules for AI-generated and stock assets.

**Clinical & Patient Education Materials**

-   Lay out clear, stigma-free, patient-centered materials such as patient guides, medication-education handouts, and educational resources.
-   Turn complex scientific and medical information into accessible, easy-to-understand graphics, working from content approved by clinical leadership.
-   Design for diverse patient populations, with attention to accessibility, readability, and trauma-informed communication.

**Digital, Web & Multimedia**

-   Support page layouts and content updates on our WordPress website.
-   Edit short-form videos and create simple motion graphics for marketing, patient education, and internal communications.
-   Follow best practices for accessibility, performance, and responsive design.

**Cross-Functional Collaboration**

You will collaborate closely with:

-   Brand & Engagement leadership and our Senior Designer
-   Clinical leadership (e.g., physicians, scientists, educators)
-   Marketing and Growth
-   General Leadership & Communications

This role is central to how we bring our work to life: quickly, consistently, and with care.

## Requirements

-   **Expert proficiency** in the Adobe Creative Cloud suite:

-   Illustrator
-   InDesign
-   Photoshop
-   Premiere Pro
-   HTML/CSS
-   Wordpress

-   **Strong pluses:**

-   After Effects
-   Java/JSON/PHP/Python/etc.

-   Experience designing for **clinical or scientific content**, healthcare communications, or data visualization.
-   Experience working within and evolving brand systems.
-   Demonstrated skill in layout design, information hierarchy, and accessible visual communication.
-   Proficiency in **WordPress**, including updating content and supporting layout or theme modifications.
-   Functional understanding of **HTML, CSS, and basic JavaScript** (ability to troubleshoot layout issues, customize elements, or collaborate with developers).
-   Ability to work autonomously while contributing to a highly collaborative, mission-driven team.
-   A portfolio demonstrating strong design craft, cross-channel versatility, and thoughtful, human-centered work.

**Nice-to-Have (But Not Necessary) Experience**

-   Experience in behavioral health, medical design, public health, or patient education
-   Experience with UX/UI tools (Figma, Adobe XD)
-   Familiarity with accessibility standards (WCAG)
-   Experience designing for vulnerable or stigma-impacted populations
-   Motion graphics
-   Data visualization for clinical outcomes or research
-   Experience with VR environments or immersive media (not required)

**Who You Are**

-   Compassionate, thoughtful, and meticulous
-   Able to translate complex ideas into humane, digestible visuals
-   Comfortable working in a fast-paced, mission-driven environment
-   Curious, open to feedback, continuously learning
-   Passionate about improving the lives of individuals living with AUD/SUD

Your work will help future and current patients feel safe, seen, and supported - and help clinicians communicate with clarity and care.

## Benefits

-   Training & Development
-   Work From Home

## Apply

[Apply at NorthStar Care](https://apply.workable.com/north-star-care/j/DCE3C8CC25/apply)

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