# Accounts Receivable Accountant (Service Titan Expert)

> OnlyExperts · Philippines (Remote) · Full-time · Posted 2025-07-08

**Workplace:** remote

## Description

**Job Title:** Accounts Receivable Accountant  
**Location:** Remote (Preferred time zone: EST - New York business hours)

**Employment Type:** Full-Time

### **Company Overview**

Our client is a growing HVAC company committed to delivering exceptional service to residential and commercial clients. Our team operates using ServiceTitan, a leading field service management platform that powers our scheduling, dispatching, invoicing, and customer experience workflows. We’re seeking a detail-oriented, reliable, and tech-savvy **Accounts Receivable (AR) Accountant** to join our finance team and take ownership of invoicing, collections, and receivables reporting.

### **Job Summary**

The **Accounts Receivable Accountant** will be responsible for managing and optimizing the end-to-end AR process, with a particular focus on generating and issuing accurate customer invoices from ServiceTitan, monitoring accounts, following up on outstanding balances, and ensuring prompt collections. This role will serve as a critical point of contact between the finance, operations, and customer service teams.

### **Key Responsibilities**

-   **Invoicing & Billing**

-   Generate and send accurate customer invoices via **ServiceTitan** on a daily basis.
-   Reconcile job costing and ensure invoices reflect proper labor, materials, and service charges.
-   Maintain invoice accuracy by reviewing technician notes, service tickets, and attachments.
-   Coordinate with operations teams to resolve any invoice discrepancies.

-   **Accounts Receivable Management**

-   Monitor AR aging reports and follow up with customers on overdue accounts.
-   Apply incoming payments in ServiceTitan and/or accounting system (e.g., QuickBooks, NetSuite, Xero).
-   Set up and maintain customer payment terms, agreements, and billing preferences.
-   Coordinate with customers regarding billing disputes and provide timely resolution.

-   **Reporting & Reconciliation**

-   Prepare weekly AR aging reports and cash collection forecasts.
-   Reconcile AR subledger with the general ledger on a monthly basis.
-   Assist in month-end close activities related to revenue and receivables.
-   Support audit and compliance requirements by maintaining accurate records and documentation.

-   **Collaboration & Systems**

-   Serve as the finance team’s ServiceTitan expert for invoicing and payment workflows.
-   Work closely with dispatch, sales, and customer service teams to ensure seamless AR operations.
-   Recommend improvements to streamline the AR and billing process.

### **Qualifications**

-   Bachelor’s degree in Accounting, Finance, or related field preferred.
-   **2–4 years of AR or billing experience**, preferably in a service-based or HVAC company.
-   **Hands-on experience with ServiceTitan is required.**
-   Experience with accounting software such as QuickBooks, NetSuite, or Xero is a plus.
-   Strong understanding of AR principles, invoice lifecycles, and payment processing.
-   High attention to detail and excellent organizational skills.
-   Proficient in Microsoft Excel or Google Sheets.
-   Excellent written and verbal communication skills.
-   Ability to work independently in a fast-paced environment.

### **Preferred Skills**

-   Knowledge of job costing and service industry billing models.
-   Familiarity with credit memo issuance, partial payments, and customer deposit management.
-   Experience supporting collections and resolving billing disputes.
-   Prior experience with cross-functional collaboration between field service and finance teams.

## Apply

[Apply at OnlyExperts](https://apply.workable.com/onlyexperts/j/7741B29DA1/apply)

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