# Clinic Client Relations Manager - Aesthetic Clinic

> Ontime Healthcare · Dubai, United Arab Emirates · Full-time · Posted 2026-08-18

**Workplace:** on_site

## Description

### About the Role

We are looking for an experienced **Clinic Client Relations Manager** to oversee client relations and support the day-to-day operations of an aesthetic clinic in Dubai. The ideal candidate will have strong experience in the **aesthetic or healthcare industry**, with excellent client management, communication, and operational skills.

**About the Client:** 

A growing healthcare and wellness clinic based in Jumeirah, Dubai, offering a range of medical, aesthetic, and wellness services. The clinic focuses on personalized, patient-centered care and provides treatments using modern technologies and evidence-based approaches.  
  
They offer a combination of **aesthetic and wellness treatments**, including injectable treatments, skin and facial procedures, laser-based treatments, body and wellness services, and other personalized aesthetic solutions.

**Key Responsibilities:**

-   Manage the overall client journey, ensuring a high standard of service and patient satisfaction.
-   Oversee daily front-of-house and client relations operations within the clinic.
-   Handle client inquiries, concerns, feedback, and escalations professionally and efficiently.
-   Coordinate with doctors, nurses, therapists, and administrative teams to ensure smooth clinic operations.
-   Support appointment management, client follow-ups, treatment coordination, and retention initiatives.
-   Maintain high service standards aligned with the clinic’s premium aesthetic brand and patient experience.
-   Monitor operational processes and identify opportunities to improve service quality and clinic efficiency.

## Requirements

-   **European female candidates preferred.**
-   Minimum **2–3 years of UAE experience** in a similar client relations, clinic management, or operations role.
-   Previous experience within an **aesthetic clinic, dermatology clinic, plastic surgery clinic, or premium healthcare environment** is highly preferred.
-   Strong understanding of clinic operations and the aesthetic patient journey.
-   Excellent communication, interpersonal, and client-handling skills.
-   Professional presentation with a strong customer-service mindset.
-   Strong organizational and problem-solving skills with the ability to manage day-to-day operational requirements.

## Benefits

Salary + Benefits

## Apply

[Apply at Ontime Healthcare](https://apply.workable.com/ontimedubai/j/23944A6E80/apply)

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