# IT Support Analyst (Trade Support)

> Onyx Capital Group Limited · Singapore, Singapore · Full-time · Posted 2026-06-22

**Workplace:** on_site

## Description

-   Act as the primary liaison with external network and infrastructure vendors.

-   Monitor network and system health, managing incident response and escalation where required.
-   Maintain server environments, including hardware oversight and system configuration.
-   Execute scheduled maintenance activities such as backups, patch management, and updates.
-   Provide user support for the Flux trading system, including access setup and troubleshooting.
-   Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.
-   Lead coordination of complex technical problem resolution across internal teams and third parties.
-   Implement infrastructure improvements and optimisation initiatives.
-   Produce and maintain IT documentation, operational procedures, and governance standards.
-   Conduct security reviews and support implementation of protective controls.

## Requirements

-   Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
-   Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.
-   Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations
-   Exposure to financial services, trading, or other fast-paced operational environments would be advantageous
-   Comfortable working in a shift-based environment to support business and operational needs.

Working Arrangement

-   Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.

## Apply

[Apply at Onyx Capital Group Limited](https://apply.workable.com/onyx-capital-group/j/5A3ED1C8A8/apply)

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