# Sales Development Representative (SDR)

> Open · Amman, Jordan (Hybrid) · — · Posted 2026-03-02

**Workplace:** hybrid

## Description

### **About open.cx**

Open.cx is the unified AI customer support platform automating 70%+ of interactions for global enterprises like MoneyGram and Mollie. Backed by **Y Combinator, X by Unifonic, and Shorooq Partners**, we recently raised $7M+ to scale our operations globally. We are transitioning from a startup to a high-growth scale-up, and we need relentless hunters to fuel this next phase of expansion.

### **About The Role**

We are looking for a high-energy **Sales Development Representative (SDR)** to join our frontline team. In this role, you won’t just be making calls; you will be the engine of our growth. You will identify, engage, and qualify new business opportunities, acting as the first point of contact for the world’s leading enterprises.  
  
**Lead Qualification:** Qualify inbound and outbound leads to ensure the best fit, understanding each prospect’s pain points and how Open.cx can solve them.

**Pipeline Building:** Maintain and grow a healthy pipeline of high-quality opportunities, ensuring steady progression from first contact to discovery calls.

**Market Research:** Keep a pulse on industry trends, competitor activity, and customer needs to adjust strategies in real time.

**Sales Playbook Development:** Work closely with leadership to refine outreach sequences, messaging, and qualification criteria.

**Cross-Team Collaboration:** Partner with marketing on campaign ideas, provide feedback to product based on prospect conversations, and share insights with leadership.

**Event Participation:** Represent Open.cx at trade shows, networking events, and online webinars to generate interest and leads.

**Multi-Hat Contributions:**

-   Help create sales collateral and pitch decks when needed.
-   Step in to run quick demos for smaller prospects.
-   Support customer success in onboarding if needed for strategic accounts.  
    

### **Why Join Us**

-   Be part of a **YC-backed** startup with the product, and vision to lead a massive market shift.
-   Have a **direct impact**—your wins will be felt company-wide, and your feedback will shape our strategy.
-   Work alongside a small, **driven, and ambitious team** that’s building a category-defining product.
-   Grow fast—this role is a launchpad to Sales Lead, GTM or other senior roles as we scale.

## Requirements

-   **Experience:** 1–3+ years in a BDR, SDR, or sales role (preferably in SaaS or enterprise software). Startup experience is a plus.

-   **Communication Skills:** Clear, concise, and persuasive communicator in both written and verbal formats.
-   **Hustle & Initiative:** You don’t wait for opportunities—you create them.
-   **Adaptability:** Comfortable wearing multiple hats and pivoting quickly based on company needs.
-   **Curiosity & Learning Mindset:** Always digging deeper to understand the customer’s world and improve your craft.
-   **Organization:** Able to manage multiple conversations, priorities, and follow-ups without dropping the ball.
-   **Tech Savvy:** Familiarity with CRM tools (HubSpot, Salesforce, etc.), LinkedIn Sales Navigator, and outbound automation platforms.
-   **Resilience:** Comfortable with rejection and persistent enough to turn “no” into “maybe” and “maybe” into “yes.”
-   **Fluent English & Professionalism:** You must possess **native-level English fluency** with a professional accent and tone, capable of holding high-level conversations with US and EU executives.
-   **Time Zone & Location:** You are **comfortable working in-office** and are fully available to work across **US and EU time zones** to align with our global client base.

**This is more than just a sales role.** You’ll be part of building something that changes how the world’s biggest companies serve their customers.  
  
**If you’re hungry to learn, ready to hustle, and want to see your work move the needle every single day—let’s talk.**

## Apply

[Apply at Open](https://apply.workable.com/open-252/j/85A98A45A3/apply)

---
Powered by [Workable](https://www.workable.com)