# Client Service Associate - Evening Shift

> Optimal HR · Athens, Greece · — · Posted 2026-04-23

**Workplace:** on_site

**Department:** Dialectica

## Description

Are you energized by the challenge of connecting top-tier professionals with cutting-edge insights across global markets? Are you eager to accelerate your career in a fast-paced, international environment? If so, this opportunity is for you.

**Optimal**, on behalf of its client—a leading force in insights-on-demand—is seeking driven **Client Service Associates – Evening Shift** to join their team. This role is ideal for individuals who thrive in high-energy environments, have a natural flair for communication and negotiation, and are excited to work with international clients and experts across diverse industries.

As a **Client Service Associate - Evening Shift** in the evening team **(17:30–01:00)**, you will play a critical role in bridging the gap between global clients and industry experts. You will support time-sensitive projects across regions, ensuring seamless communication and delivering exceptional service during key international business hours.

-   Hybrid structure: first 3 months onsite (office-based training and onboarding)
-   Followed by remote work from home

**Key Responsibilities**

-   Understand client requirements and deliver tailored expert matches within tight deadlines
-   Identify, evaluate, and engage industry experts aligned with client needs
-   Facilitate connections between clients and experts, ensuring a smooth and professional experience
-   Conduct research across industries to support client inquiries
-   Reach out to potential experts through various communication channels
-   Develop core skills in sales, negotiation, time management, and stakeholder communication
-   Manage multiple projects simultaneously in a fast-paced, deadline-driven environment

**Requirements**

-   0–3 years of professional experience
-   Undergraduate degree
-   Fluency in English (written and spoken)
-   Availability to work evening hours (17:30–01:00)

**Good to Have**

-   Strong academic performance in any field
-   Demonstrated interest or aptitude in sales, negotiation, or client-facing roles
-   Leadership experience through extracurricular or professional activities
-   Curiosity about global markets and business trends
-   A proactive mindset with a strong commitment to personal growth
-   Drive to exceed client expectations and deliver high-quality results

**Benefits**

-   Competitive salary with performance-based incentives
-   Clear and structured career progression within the Client Service team
-   Comprehensive training programs and continuous learning opportunities
-   Exposure to international clients and global industries
-   A dynamic, collaborative work environment built on respect, teamwork, ownership, and growth mindset
-   Private medical insurance and savings plans
-   Wellness initiatives and team engagement activities
-   Opportunities for international mobility and career development across global offices

**About Optimal**

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

-   Talent Acquisition 
-   HR Strategy & Talent Development
-   Learning & Development
-   Workforce Management
-   Recruiting
-   Outplacement

## Apply

[Apply at Optimal HR](https://apply.workable.com/optimal-hr/j/8C514D0AC1/apply)

---
Powered by [Workable](https://www.workable.com)