# People Operations & People Process Specialist (Fixed-term contract)

> Optimal HR · Agios Stefanos, Greece (Hybrid) · Contract · Posted 2026-07-22

**Workplace:** hybrid

**Department:** PepsiCo

## Description

**Optimal**, on behalf of **PepsiCo**, is seeking a **People Operations and People Process Specialist**, based in Athens, for a **one-year fixed-term contract**.

**Scope of Role**

As a People Operations and People Process Specialist, you will join the Greece & Cyprus People Function team. The role supports a variety of administrative, operational, and data-related activities, contributing to accurate People data, effective HR processes, compliance with internal control requirements, and the smooth delivery of operational support to managers and People Business Partners.

**Responsibilities**

-   Support compliance with GR&CY Control Environment requirements by maintaining accurate documentation and records.
-   Create, update, and maintain organizational charts and workforce-related documentation.
-   Coordinate and submit job evaluation requests and track outcomes.
-   Perform regular People data validation and quality checks to ensure the accuracy and integrity of employee information.
-   Gather, consolidate, and analyze data required for key People processes, including the Performance Management Process (PMP), People Planning Process (PPP), and other talent initiatives.
-   Provide guidance to managers and employees on HR processes and self-service tools, including supporting the use of myServices and ticket submission procedures.
-   Create and maintain employee-related records and documentation.
-   Prepare presentations, reports, and dashboards on People and business topics.
-   Support Annual Operating Plan (AOP) preparation through headcount validation and workforce data reviews.
-   Help manage HR service tickets and support issue resolution with relevant stakeholders.
-   Assist with ad-hoc HR projects, reporting requests, and operational initiatives as required.

**Requirements**

-   Bachelor's degree in Business Administration, Economics, Psychology, or a related field. Academic background in Human Resources will be considered an advantage.
-   Previous experience in HR Operations, HR Administration, Shared Services, or a similar support role. Experience working with HR systems and ticketing platforms will be considered an advantage.
-   Excellent command of English (both written and verbal).
-   Advanced knowledge of Microsoft Excel and PowerPoint.
-   Strong analytical skills and high attention to detail.
-   Ability to manage confidential information with discretion.
-   Strong organizational skills and ability to manage multiple priorities.
-   Excellent communication skills and a service-oriented mindset.
-   Highly organized, data-driven, customer-focused, and comfortable supporting HR processes, working with data, ensuring process compliance, and collaborating with multiple stakeholders.

**What the Company Offers**

-   The opportunity to join a leading multinational company in the global food and beverage industry, gaining valuable experience within a dynamic People Function team.
-   Collaboration with managers, People Business Partners, and multiple internal stakeholders in a multinational environment.
-   Exposure to a broad range of People Operations and HR processes, including HR systems, data analysis, reporting, and operational initiatives.
-   A competitive remuneration package.

**About Optimal**

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

-   Talent Acquisition
-   HR Strategy & Talent Development
-   Learning & Development
-   Workforce Management
-   Recruiting
-   Outplacement

## Apply

[Apply at Optimal HR](https://apply.workable.com/optimal-hr/j/A78BC9B4BF/apply)

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