# Senior Technical Engineer

> Optimiza · Amman, Jordan · — · Posted 2025-08-19

**Workplace:** on_site

**Department:** Microsoft

## Description

-   Provide advanced (Tier 3) support for Microsoft technologies: Azure, Windows Server, Active Directory, SCCM, SCOM, SQL Server, and Hyper-V.
-   Design, implement, and maintain enterprise IT infrastructure for multiple clients.
-   Lead and execute infrastructure projects, including migrations, patching, and upgrades.
-   Monitor system performance and availability using tools such as SCOM and Azure Monitor.
-   Automate routine administrative tasks using PowerShell and SCCM task sequences.
-   Troubleshoot and resolve complex infrastructure issues quickly and effectively.
-   Participate in technical consultations, client meetings, and project planning sessions.
-   Document configurations, procedures, and project outcomes.
-   Mentor junior engineers and support internal knowledge transfer.
-   Collaborate with the department lead (Senior Technical Engineer) to deliver high-quality support services.

## Requirements

**Education & Experience:**

-   Bachelor’s degree in Information Technology, Computer Science, or related field.
-   6–8 years of hands-on experience in infrastructure support or systems engineering.
-   Experience working in a vendor support or managed service provider (MSP) environment is a plus.

**Required Technical Skills:**

-   Proficiency in Microsoft Azure (VMs, ASR, Defender, identity, and networking).
-   Deep knowledge of Windows Server (2012–2022) and Active Directory (GPOs, DNS, Sites & Services).
-   Strong hands-on experience with SCCM (deployment, patching, compliance).
-   Solid understanding of SCOM (monitoring, alert tuning, custom dashboards).
-   Experience with SQL Server administration (installation, tuning, backup/restore).
-   Hyper-V expertise (VM creation, replication, clustering).
-   PowerShell scripting for automation and task optimization.

**Preferred Certifications:**

-   Microsoft Certified: Azure Administrator / Architect
-   Microsoft Certified: Windows Server Hybrid Administrator
-   MCSA / MCSE

**Soft Skills:**

-   Strong analytical and problem-solving abilities.
-   Excellent communication and technical documentation skills.
-   Ability to manage priorities, multitask, and work under pressure.
-   Team-oriented mindset with a proactive attitude.

## Apply

[Apply at Optimiza](https://apply.workable.com/optimiza-4/j/9C5A79CEF2/apply)

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