# Head of Account Management (iGaming / Slot Provider)

> Optiplay · Poland (Remote) · Full-time · Posted 2026-08-13

**Workplace:** remote

**Department:** Commercial

## Description

We’re looking for a strategic and experienced Head of Account Management — someone who knows how to scale commercial operations, build high-performing teams, and turn key partnerships into long-term revenue engines. As we launch and scale our slot portfolio across the market, you will take ownership of the AM function, lead relationships with Tier 1 and Tier 2 operators, and align our commercial strategy with aggressive business goals.

## Requirements

### What you’ll do

-   Lead and develop the team: Build, mentor, and empower a high-performing Account Management team;
-   Define AM strategy: Shape and execute a scalable account strategy aligned with company revenue goals;
-   Drive commercial growth: Maximize revenue across all accounts, identifying upsell opportunities, new strategic partnerships, and promo activations;
-   Manage strategic relationships: Act as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators;
-   Monitor performance & KPIs: Set clear targets, track critical business metrics (GGR, NGR), and continuously optimize results;
-   Oversee execution: Direct smooth integrations, product launches, and promotional campaigns across partner platforms;
-   Cross-functional collaboration: Partner closely with Product, Tech, Compliance, and Finance to ensure seamless delivery and client satisfaction;
-   Lead negotiations: Drive high-stakes commercial deals, negotiations, and contract renewals;
-   Optimize operations: Improve internal AM processes, reporting systems, and overall operational efficiency as we scale.

### What you bring

-   iGaming leadership: 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role;
-   Tier 1 & Tier 2 expertise: Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners;
-   Team-scaling background: Proven track record of building, mentoring, and scaling commercial or account management teams;
-   Data-driven mindset: Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar);
-   Product & integration grasp: Solid understanding of technical integrations, compliance requirements, and slot performance mechanics;
-   Master negotiator: Exceptional commercial acumen, persuasive communication, and high-level negotiation skills;
-   Fluent English (additional languages are a strong plus).

## Benefits

-   21 vacation days + 5 extra day-offs annually;
-   12 paid sick days;
-   Fully remote format — work from anywhere you feel productive;
-   Flexible schedule: start your day anytime between 08:00–11:00 CET;
-   Fixed budget for health insurance and gym/fitness;
-   Provided all required work equipment;
-   Zero bureaucracy and direct communication with founders and C-level;
-   Minimal meetings, async-friendly workflow;
-   Startup energy: fast motion, creativity, and tight-knit communication;
-   Business trips and team meetups several times per year;
-   Multiple salary payout options (flexible formats);
-   …And many more perks unlocked after we hit break-even.

## Apply

[Apply at Optiplay](https://apply.workable.com/optiplay-io/j/48DA481659/apply)

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