# Site Merchandising & Operations Manager

> OSEA · United States (Remote) · Full-time · Posted 2026-06-04

**Salary:** USD 85,000–110,000

**Workplace:** remote

## Description

**About the company:** 

OSEA was founded in 1996 with the mission of creating pure, results driven skincare and body care. Female founded and family operated, we are growing fast, and with gratitude!

**About the role:**

Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. We are seeking a highly organized, analytically minded Manager of Site Operations & Merchandising who sits at the intersection of site operations and digital merchandising. This role owns the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. The ideal candidate has 3–5 years of ecommerce experience, a passion for clean beauty, hands-on Shopify expertise, and thrives in a fast-paced, collaborative environment.

   
This is a fully remote role. Must reside in the United States to be considered for this position.

## Requirements

**Ecommerce Operations**

-   Create and manage discount codes, promotions, and product-level configurations in Shopify 
-   Own product tagging and catalog management to ensure consistent, well-organized site architecture
-   Own on-site inventory data and coordinate with relevant teams to address discrepancies and communicate updates to relevant cross functional partners.
-    Build and maintain Shopify Flows to automate key tasks and streamline operations
-   Partner with the Customer Experience team to identify, triage, and resolve site bugs and functionality issues, escalating to developers and external partners as needed
-   Manage third-party app relationships and integrations, serving as the primary point of contact for vendors, overseeing tool performance, and troubleshooting issues in coordination with engineering and external partners as needed.

**Site Merchandising**

-   Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns, ensuring on-site presentation reflects key moments and is delivered on time and on brand.
-   Manage product ranking and presentation across homepage, collection, category pages, and blogs to drive conversion and support key campaign initiatives.
-   Configure and optimize cross-sell and upsell logic to support average order value and product discovery
-   Curate and refine on-site product recommendation placements to create a personalized, intuitive shopping experience
-   Own search results optimization — improving relevance, surfacing the right products, and minimizing zero-result experiences
-   In partnership with engineering teams, optimize site metadata and content  to improve search engine visibility and drive organic traffic.
-    Maintain and refine top navigation and filtering to reflect current assortment, campaigns, and customer needs
-   Own site behavior reporting, delivering regular analysis on merchandising performance, search trends, and on-site engagement to inform strategy and make recommendations on site enhancements and A/B testing opportunities. 
-   Partner closely with the growth marketing team to optimize key pages for paid traffic. 
-   Collaborate with the product marketing team on new site features, collections, and content to support key collections and hero SKUs. 
-   Support the development and execution of A/B testing strategies and site roadmaps in partnership with the Director of Ecommerce.
-   Support onsite content strategy, including briefing in of new site assets to support product launches, promotions and evergreen brand campaigns.

### **Qualifications**

-   3–5 years of experience in ecommerce, site merchandising, or digital operations (beauty or wellness industry preferred)
-   Hands-on Shopify experience required; familiarity with Shopify Flows and back-end product management is a strong plus
-   Experience with A/B testing, personalization, heatmapping, and site analytics tools (e.g., Google Analytics, Hotjar, or similar) is a strong plus.
-   Analytical mindset with the ability to pull reports, identify trends, and translate data into clear recommendations
-   Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously
-   Comfortable working cross-functionally across Creative, CX, and broader Ecommerce teams
-   Experience managing third-party app integrations and vendor relationships, including evaluating tools, overseeing implementations, and maintaining ongoing partnerships to support site functionality and merchandising goals.
-   Excellent written and verbal communication skills
-   Experience utilizing AI tools to streamline workflows and improve efficiency
-   Must reside in the United States to be considered for this position

### **Compensation**

The anticipated salary range for this position is $85,000–$110,000 per year. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Not all candidates will be eligible for the upper end of the salary range.

## Apply

[Apply at OSEA](https://apply.workable.com/osea/j/B106E194B1/apply)

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