# Project Management Intern > OneTouch Direct · New York, United States (Remote) · Full-time · Posted 2026-06-08 **Workplace:** remote **Department:** Admin ## Description The Business Operations & Project Management  will support operational and project-based initiatives across multiple business functions. This role is designed to provide hands-on experience in business operations, reporting, process improvement, project coordination, and emerging AI-enabled business tools. The intern will assist with documenting procedures, organizing project tasks, conducting research, supporting reporting activities, evaluating workflow efficiencies, and helping teams identify operational insights and improvement opportunities. This position offers exposure to real-world business operations, project management practices, business analytics, and practical AI applications used to improve productivity, reporting, and operational effectiveness. **Essential Functions** - Assist with documenting business processes, workflows, and operational procedures - Create, update, and maintain Standard Operating Procedures (SOPs) and process documentation - Support project coordination activities including task tracking, follow-ups, and status updates - Conduct research and compile findings related to business operations, customer experience, reporting, and process improvement initiatives - Assist with reconciliation and validation of operational and reporting data Assist with testing and evaluating AI tools and business use cases - Help create reports, dashboards, presentations, and operational summaries for leadership and business teams - Identify reporting inconsistencies, trends, and outliers and assist with compiling supporting analysis - Assist with developing surveys, collecting feedback, and organizing results for business initiatives - Participate in meetings and document action items, process updates, and follow-up tasks - Support continuous improvement initiatives by identifying opportunities to improve organization, efficiency, and communication - Assist with testing and evaluating business tools, reporting processes, and emerging technologies, including AI-enabled productivity tools - Perform additional administrative, operational, and project support duties as assigned ## Requirements - Interest in AI, automation, business analytics, or emerging technologies - Comfortable learning and experimenting with new software and digital tools - Ability to evaluate information for accuracy and completeness - Strong curiosity and willingness to explore innovative business solutions Strong written documentation and note-taking abilities - Ability to organize information in a clear and structured manner - Comfortable working with spreadsheets, reports, and business data - Ability to prioritize tasks and meet deadlines in a fast-paced environment - Strong listening and information-gathering skill - Ability to follow established processes while also identifying improvement opportunities - Strong written documentation and note-taking abilities - Ability to organize information in a clear and structured manner - Comfortable working with spreadsheets, reports, and business data - Ability to prioritize tasks and meet deadlines in a fast-paced environment - Strong listening and information-gathering skills - Ability to follow established processes while also identifying improvement opportunities - Basic understanding of business professionalism and workplace communication - Ability to ask thoughtful questions and seek clarification when needed **Required Competencies** - Innovative and solution-oriented mindset - Adaptability with evolving technologies and business processes - Ability to think critically about efficiency and workflow improvement - Willingness to test, learn, and provide feedback on new tools and processes **Minimum work experience requirements** - Previous internship, volunteer, campus organization, leadership, or part-time work experience preferred but not required - Demonstrated involvement in school projects, extracurricular activities, athletics, clubs, or community activities is a plus - Exposure to Microsoft Office, Google Workspace, or similar productivity tools preferred - Interest in business operations, project management, reporting, analytics, process improvement, or business technology strongly preferred - Ability to manage multiple assignments and work in a professional business environment - Willingness to learn new systems, processes, and technologies **Minimum education requirements** - Currently pursuing an Associate’s or Bachelor’s degree - Freshman or Sophomore college standing preferred - Strong academic standing and involvement in extracurricular or leadership activities is a plus ### PHYSICAL DEMANDS - Prolonged periods of sitting and working on a computer - Frequent use of a computer, keyboard, mouse, and telephone equipment - Ability to communicate effectively in person, virtually, and via written communication - Ability to occasionally lift and move office materials up to 15 pounds - Ability to work in a standard office or remote business environment - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position ## Benefits - **Full-Time Hours**: 40 hours per week schedule - **Great workplace:** Daily and weekly incentives to create a fun, competitive, and rewarding environment! - **Benefits**: Health Care Plan (Medical, Dental & Vision) - **Culture**: Diverse, welcoming culture with Employee Resource Groups - **Referrals**: Refer a friend and earn up to $2,000 per person! ## Apply [Apply at OneTouch Direct](https://apply.workable.com/otdcareers/j/F14033CA19/apply) --- Powered by [Workable](https://www.workable.com)