# Call Center Sales and Customer Support Agent - T-Mobile - 6/9

> OneTouch Direct · Tampa, United States · Full-time · Posted 2026-05-22

**Salary:** USD 30,000–65,000

**Workplace:** on_site

**Department:** T-Mobile

## Description

Join **OneTouch Direct** as a **Call Center Sales and Customer Support Agent** in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.

-   **Base Pay:** $15 hr.

-   **GREAT Earning opportunities:** Competitive hourly pay PLUS uncapped bonuses!
-   **6 checks per month**: Weekly bonus payouts plus bi-weekly hourly pay checks!

In this sales position, you will:

-   Take inbound and make outbound calls to potential and existing customers promoting products and services.
-   Understand customer needs and offer appropriate solutions to boost sales.
-   Maintain detailed records of customer interactions and sales activity.
-   Meet and exceed individual and team sales goals.
-   Collaborate with team members to continuously improve processes and customer satisfaction.

## Requirements

-   Previous sales or call center experience preferred but not mandatory.
-   Excellent verbal communication and persuasive selling skills.
-   Ability to handle rejection and remain motivated in a fast-paced sales environment.
-   Comfortable using computer systems and multitasking during calls.
-   Strong organizational skills and attention to detail.
-   High school diploma or equivalent required.
-   A positive attitude and willingness to learn and grow within the company.

## Benefits

-   **Full-Time Hours:** 40 hours per week schedule, with overtime opportunities!

-   **GREAT Earning opportunities:** Competitive hourly pay PLUS uncapped bonuses!
-   **6 checks per month**: Weekly bonus payouts plus bi-weekly hourly pay checks!
-   **Supportive Environment**: Classroom training, plus 1-on-1 support to get you going!
-   **Great workplace:** Daily and weekly incentives to create a fun, competitive, and rewarding environment!
-   **Benefits**: Health Care Plan (Medical, Dental & Vision)
-   **Growth**: Opportunity for professional advancement as we grow!
-   **Culture**: Diverse, welcoming culture with Employee Resource Groups
-   **Referrals**: Refer a friend and earn up to $2,000 per person!

## Apply

[Apply at OneTouch Direct](https://apply.workable.com/otdcareers/j/FCAEADF5DE/apply)

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