# Guest Relations Officer (Part-timer) (Gilmore, Rempapa)

> OUE Restaurants Pte Ltd · Singapore, Singapore · Part-time · Posted 2026-05-21

**Salary:** SGD 18–20

**Workplace:** on_site

**Department:** Gilmore & Damian D'Silva

## Description

**RESPONSIBILITIES**

-   Assist as the first point of contact for guests through phone, email, or online bookings.
-   Attend to inquiries and direct them to the relevant department when needed.
-   Answer calls, record reservations, and update booking details.
-   Assist with POS transactions, ensuring bills are accurate before presenting to guests.
-   Assist in set up of tables and service areas according to SOP.
-   Attend to guest feedback politely and escalate to supervisors when necessary.
-   Carry out other duties as assigned by Management.

## Requirements

-   Previous experience in customer service, call centre, or restaurant settings is preferred.
-   Excellent communication skills; verbally and in writing.
-   Basic knowledge on commonly used reservations system.
-   Flexibility and commitment to work shift hours, weekends, and public holidays.

## Apply

[Apply at OUE Restaurants Pte Ltd](https://apply.workable.com/oue-restaurants-pte-ltd/j/C2732BD0B8/apply)

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