# Medical Administrative Assistant

> Pacific Skin Institute · Sacramento, United States · Full-time · Posted 2026-05-20

**Salary:** USD 21–23

**Workplace:** on_site

**Department:** Administrative Staff

## Description

Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Administrative Assistant for our Sacramento Administrative Office that has a passion for customer service, helping people obtain the services they need, and making sure patients feel comfortable when seeing a doctor.

Office Hours: 7:00 AM- 6:00 PM; available shifts vary

Shifts Vary from Monday to Friday: 7:00am to 4:00pm | 8:00am to 5:00pm | 9:00am to 6:00pm

-   This is a Health Administration position, and does not entail any face-to-face contact with patients. All communication with patients and providers is over the phone or through our electronic medical records system (Epic) from our Administrative office location
-   Answer the phone in a professional and courteous manner and provide exemplary customer service
-   The Medical Administrative Assistant schedules all appointments and assures that all of the appropriate clinical information is collected to ensure efficient workflow
-   Coordinate Patient Care and support Clinical Staff in response to incoming phone calls from patients. Answer incoming calls for 4 different clinic locations
-   Communicate with provider teams to ensure timely access to care for patients
-   Scheduler provides accurate patient information so that all departments may view it daily, and maintains open communication with all staff members to ensure quality patient care
-   Scheduling new and return patient appointments and procedures
-   Assisting in processing incoming patient referrals & faxes
-   Heavily communicate with the patient and provider through Telephone and EMR messaging system for about 75% percent of day-to-day communication
-   Utilize waitlist/call-back lists to fill the provider schedules
-   Expected to answer about 70 patient phone calls each day

## Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Professional Development Assistance

Other

## Apply

[Apply at Pacific Skin Institute](https://apply.workable.com/pacific-skin-institute-1/j/F7E38FBFBC/apply)

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