# Tax Operations & Client Success Specialist for US-Based company (Remote)

> Paired · Colombia (Remote) · — · Posted 2026-06-09

**Workplace:** remote

**Department:** Maria Quintero

## Description

Paired is a global staffing and recruiting agency dedicated to connecting outstanding remote talent with leading companies. We are currently partnering with a US-Based company to find a Tax Operations & Client Success Specialist who will ensure smooth tax operations and provide excellent client support remotely.

As a Tax Operations & Client Success Specialist, you will play a vital role in managing tax-related processes and fostering positive relationships with clients. You will collaborate with various teams to ensure tax compliance and deliver exceptional service to clients.

### Key Responsibilities

### Client Communication & Coordination

-   Manage client communications via phone and email.
-   Follow up on outstanding documents and requests.
-   Provide updates on tax return status and workflow progress.
-   Coordinate appointments and scheduling.
-   Route technical tax questions to the appropriate team members.

### IRS & Tax Administration

-   Contact the IRS and Franchise Tax Board regarding notices and correspondence.
-   Pull tax transcripts and maintain detailed records.
-   Request penalty abatements and assist with administrative tax resolutions.
-   Research balances, payments, filing history, and notices.
-   Follow up on unresolved client matters.

### Entity Filings & Compliance Support

-   Assist with LLC formations and business registrations.
-   Coordinate Secretary of State filings and Statements of Information.
-   Support S-Corporation election filings.
-   Track compliance deadlines and annual filing requirements.

### Workflow & Operations

-   Coordinate quarterly estimated tax payment schedules.
-   Maintain internal tracking systems and spreadsheets.
-   Support tax return workflow management and delivery.
-   Keep client records accurate and up to date.
-   Serve as a liaison between clients and internal departments.

## Requirements

-   Prior experience working in a U.S. tax office, CPA firm, accounting firm, or tax resolution firm.
-   Experience handling IRS correspondence and tax-related administrative workflows.
-   Strong written and verbal English communication skills.
-   Excellent organizational skills and attention to detail.
-   Comfortable speaking with clients and government agencies.
-   Strong proficiency with Google Workspace and spreadsheets.
-   Ability to manage multiple priorities in a fast-paced environment.

## Benefits

### Benefits

-   Competitive salary (USD)
-   Work From Home
-   Flexible hours[](https://apply.workable.com/pairedrecruiting/j/882D8E43FC/apply/)

## Apply

[Apply at Paired](https://apply.workable.com/pairedrecruiting/j/F815C7AA79/apply)

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