# Systems Engineer - IT Support

> Pakistan Single Window · Islamabad, Pakistan · Full-time · Posted 2026-09-07

**Workplace:** on_site

**Department:** Digital Infrastructure Services

## Description

-   Keeping all IT systems running smoothly and ensuring users get the maximum benefit from them
-   Install and configure computer hardware operating systems, software, and applications
-   Administration of all IT peripherals
-   Installation of printer, scanner, and other ICT peripherals
-   User administration Domain Controller
-   Configuration of user profile and Office 365 configuration
-   Assessing the new IT requirements and procuring equipment
-   L1 and L2 support for all desktop and laptop users
-   Create, update, and maintain all IT asset inventory documentation
-   Installation and managing the Anti-Virus
-   Support and troubleshoot all IT-related issues and escalate to vendors as required
-   Responsible for keeping all meeting equipment, i.e., conference cam, mic, speaker, and internet, with backup in working condition for smooth meetings.
-   Responsible for uploading jobs, tenders, policies, and legal sections of the PSW website
-   Configuration, troubleshooting, and maintaining all Network Equipment
-   Keeping up-to-date network Diagram of office
-   Monitoring of the Network to determine bandwidth consumption and outage.
-   Troubleshoot network problems, diagnosing and solving hardware or configuration faults
-   Responsible for ensuring network connectivity throughout a company’s LAN/WAN infrastructure with technical considerations.
-   Installation and support of LANs, WANs, network segments, Internet, and intranet systems.
-   Managing multiple WAN Links to provide maximum uptime of internet.
-   Installation and configuration of Wireless network.
-   Configuring complete Intranet workspace location to give a single point of access to company information for employees using SharePoint online
-   Design and manage Office 365 SharePoint sites that meet current and future company requirements
-   Configure and create Site collections, Lists, Document libraries, Pages, and views to collaborate with users.
-   Implement document management using features like security, versioning, and access level
-   Create departmental sites and integrate them with the main company intranet site
-   Create Business process workflows to make the paperless environment
-   Access to business process flow which can be automated in the company
-   Understanding the complete process from the relevant department, creating prototyping, providing UAT, making it LIVE, and providing support to the workflows
-   Set up Microsoft Flows (Power automate) to provide auto approval and status update features based on predefined criteria
-   Provide technical support to end users and resolve day-to-day issues regarding SharePoint usage
-   Identify areas and processes where O365 and SharePoint can be better leveraged and facilitate process improvements.

## Requirements

-   Bachelor’s Degree in (Engineering/ICT) - preferred
-   2 to 5 years of relevant experience
-   Certification in Microsoft Technologies (Office 365, Sharepoint) will be a plus point
-   MS office, Office 365, WLAN Setup, Basic Video Conferencing Setup, Office 365 Sharepoint and Power Automate

## Apply

[Apply at Pakistan Single Window](https://apply.workable.com/pakistan-single-window/j/3F5278EBDE/apply)

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