# Product Excellence Manager I

> Pakistan Single Window · Karachi, Pakistan · Full-time · Posted 2026-01-05

**Workplace:** on_site

**Department:** Airport Community System

## Description

-   Act as the primary point of contact for product-related decisions, clarifications, and priorities.
-   Collaborate with stakeholders, customers, and development teams to define and refine product features, functionality, and user stories.
-   Collaborate with the scrum master for the timelines of software deliverables.
-   Ability to oversee different products and understanding the interdependencies/integration touchpoints among the products.
-   Develop and maintain a clear and well-prioritized product backlog, ensuring it reflects customer needs, market trends, and business objectives.
-   Create detailed user stories, acceptance criteria, and product requirements that guide the development process.
-   Review the SRS documents shared by business analysts and share the business Impact analysis with respect to the product.
-   Ability to communicate any technical challenges with respect to the product, stemming from the business requirements shared by the customer.
-   Prioritize and sequence the backlog to maximize value, considering factors such as user impact, technical feasibility, and business value.
-   Provide ongoing direction and guidance to development teams during sprints, ensuring a shared understanding of the product vision and goals.
-   Participate in sprint planning, review, and retrospective meetings to ensure the team's progress aligns with the product roadmap.
-   Continuously gather feedback from stakeholders and customers, incorporating insights to refine product features and enhance user experiences.
-   Make swift and informed decisions during development to address unexpected challenges and seize opportunities.
-   Act as a bridge between technical and non-technical stakeholders, translating business requirements into actionable tasks for the development team.
-   Maintain a deep understanding of the competitive landscape and market trends to ensure our products remain relevant and innovative.
-   Collaborate with design and user experience teams to create intuitive and user-friendly interfaces.
-   Drive the product's success through effective communication, monitoring key performance indicators, and addressing any issues that arise.
-   Conduct regular demos and presentations to showcase product features and updates to stakeholders.

## Requirements

-   Bachelor’s in computer science or relevant field
-   Minimum 9-10 years of relevant work experience
-   In-depth knowledge of the industry and domain in which the organization operates. Understanding market trends, competitors, and customer needs is crucial for strategic product decisions
-   Proven ability to manage complex stakeholder relationships, including development teams, business analysts, designers, senior management, and external partners or clients
-   Strong leadership qualities to guide and inspire the development team, set a clear product vision, and lead strategic product planning
-   The ability to make critical decisions, resolve conflicts, and provide clear direction to the development team, often in complex and ambiguous situations
-   Experience in leading cross-functional teams, including coaching and mentoring less experienced product team members

## Benefits

-   Competitive salary
-   Fuel Card
-   Health benefits
-   Professional development opportunities
-   Inclusive work culture & much more

## Apply

[Apply at Pakistan Single Window](https://apply.workable.com/pakistan-single-window/j/F037FA82B4/apply)

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