# Enterprise Account Executive - Multi-Unit Restaurants

> Palona AI · New York, United States (Remote) · Full-time · Posted 2025-10-18

**Workplace:** remote

## Description

We are seeking an Enterprise Account Executive to drive growth with multi-unit restaurant groups and hospitality operators. You'll own the full sales cycle from discovery to close, selling Palona's Conversational AI platform that transforms how high-volume restaurants answer calls, take orders, and book reservations. We're looking for a proven closer who thrives in startup environments, quickly builds credibility with executives, and delivers clear ROI for customers.

The ideal candidate will have experience selling to multi-unit restaurant operators, franchisees and hospitality executives. You'll own the full sales cycle from discovery to close, collaborating with marketing, product/engineering, and our AI specialists. Your goal will be to help Palona AI dominate the market and become the leading AI partner for restaurant leaders.

**Responsibilities:**

-   Own the full sales cycle: discovery, demo, proposal, negotiation, and close,
-   Target and engage key decision-makers across C-Suite, VP-level, GMs, and franchise owners
-   Translate operator pain points (e.g., missed calls, staffing inefficiencies) into clear ROI with data, proof, and case studies
-   Partner with marketing to co-develop outbound plays, ABM strategy, and restaurant-specific campaigns
-   Use HubSpot to manage pipeline, forecast accurately, and maintain sales discipline
-   Represent Palona at industry events, demos, and executive briefings
-   Collaborate with customer success to ensure seamless handoff and accelerate customer time-to-value

**Outcomes You'll Own:**

-   Pipeline growth and closed revenue from restaurant enterprise accounts
-   Short sales cycles with clear business case alignment
-   Multi-location, multi-market expansion opportunities
-   Clear vertical positioning feedback to marketing and product

## Requirements

_Required:_

-   4–8 years of B2B SaaS sales experience with a proven track record of closing
-   Experience selling into multi-unit restaurants, franchise groups, or hospitality operators
-   History of exceeding quota in consultative, high-value sales roles
-   Proven success in early-stage startup environments requiring speed, ownership, and adaptability
-   Strong understanding of the restaurant technology stack (POS, reservations, call centers, etc.)
-   Customer-first mindset with a focus on solving problems, not just pitching products
-   Ability to build and articulate compelling business cases tied to revenue outcomes

_Preferred:_

-   Established network of restaurant industry contacts (franchise groups, operations leaders, IT buyers)
-   Familiarity with AI, automation, or call-tracking technology
-   Experience driving multi-location, multi-market expansion opportunities
-   Strong vertical feedback loop skills to influence marketing and product positioning

## Apply

[Apply at Palona AI](https://apply.workable.com/palona/j/51A2A603BE/apply)

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