# Business-to-Consumer Customer Service Representative (Manufacturing)

> Parallel Employment · Kenosha, United States · Full-time · Posted 2026-06-01

**Salary:** USD 38,000–38,937

**Workplace:** on_site

**Department:** Kenosha-Andrea

## Description

Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company. The ideal candidate will be responsible for providing exceptional customer service and support to consumers, ensuring a positive experience from inquiry through post-sale follow-up.

Responsibilities include managing customer inquiries, processing orders, resolving product issues, and coordinating with internal teams to fulfill customer needs. Strong communication skills and a customer-focused attitude are essential in this role.

## Requirements

-   Previous customer service experience, preferably in a manufacturing or B2C environment.
-   Excellent communication and interpersonal skills.
-   Ability to troubleshoot and resolve customer concerns effectively.
-   Proficient in computer applications and order management systems.
-   Strong organizational skills and attention to detail.
-   Ability to work independently and as part of a team.

## Benefits

Temporary to permanent

We are an equal opportunity employer

#IND456

## Apply

[Apply at Parallel Employment](https://apply.workable.com/parallelemployment/j/F0BEF62B69/apply)

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