# Portuguese-Speaking Support Specialist in Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Cyriel · Sofia, Bulgaria · Full-time · Posted 2026-03-25

**Salary:** EUR 18,000–24,000

**Workplace:** on_site

**Department:** Portuguese

## Description

Patrique Mercier Recruitment is seeking a skilled Portuguese-Speaking Support Specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package. This role offers a unique opportunity to deliver exceptional customer support while enjoying the vibrant cultural and professional environment of Sofia.

As a Portuguese-Speaking Support Specialist, you will be responsible for providing high-quality assistance to Portuguese-speaking customers, resolving their issues effectively and ensuring their satisfaction with our products and services.

### Key Responsibilities

-   Provide excellent support to Portuguese-speaking clients via phone, email, and chat.
-   Troubleshoot and resolve technical and product-related issues efficiently.
-   Maintain clear and accurate documentation of customer interactions and resolutions.
-   Collaborate with team members to share insights and improve support workflows.
-   Stay updated with product knowledge and best practices through continuous learning.

## Requirements

-   Fluent in Portuguese (spoken and written), with native proficiency preferred.
-   Strong communication, problem-solving, and customer service skills.
-   Technical aptitude and previous experience in customer support or related fields highly desirable.
-   Clearly state your native language and nationality in your CV and/or cover letter.
-   Willingness to relocate to Sofia, Bulgaria, with full relocation support provided.
-   Ability to work independently and collaboratively in a fast-paced environment.
-   Positive attitude, adaptability, and commitment to personal and professional growth.

## Benefits

-   • Financial support during relocation
-   • Fully paid training
-   • Stable job and career development opportunities
-   • Attractive salary
-   • Additional health insurance
-   • 50+ benefits and services to choose from
-   • Positive international working environment
-   • Support and learning
-   • Employee referral bonuses

## Apply

[Apply at Patrique Mercier Recruitment By Cyriel](https://apply.workable.com/patrique-mercier-recruitment-1/j/0CF12E49C7/apply)

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