# Dutch-Speaking iRobot Support Specialist in Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Cyriel · Sofia, Bulgaria · Full-time · Posted 2026-03-23

**Salary:** EUR 21,000–26,000

**Workplace:** on_site

**Department:** Dutch

## Description

Patrique Mercier Recruitment is seeking a dedicated Dutch-Speaking iRobot Support Specialist to join our team in Sofia with fully paid relocation. This is an exciting opportunity to advance your career by providing top-tier support for iRobot products while enjoying the vibrant cultural experiences that Sofia has to offer.

In this role, you will serve as a crucial link between the customers and the company, offering expert assistance and solutions to Dutch-speaking clients. Your knowledge, professionalism, and commitment to customer satisfaction will be essential in maintaining the company's reputation for excellent service.

### Key Responsibilities

-   Provide comprehensive support to Dutch-speaking customers via various channels including phone, email, and chat.
-   Diagnose and resolve technical issues related to iRobot products promptly and effectively.
-   Ensure customer queries are handled in a friendly and efficient manner, enhancing their overall experience.
-   Accurately document customer interactions and technical issues.
-   Work collaboratively with internal teams to share insights and drive improvements in support processes.
-   Engage in continuous learning to stay updated on iRobot product developments and support best practices.

## Requirements

-   Fluency in Dutch (spoken and written) is mandatory; native proficiency preferred.
-   Excellent communication and customer service skills.
-   Technical aptitude and problem-solving skills related to consumer electronics or similar products.
-   The candidate's native language and nationality must be clearly indicated in CV and/or Cover Letter.
-   Willingness to relocate to Sofia, Bulgaria, with full relocation package provided.
-   Ability to work independently and as part of a team in a fast-paced environment.
-   Positive attitude, adaptability, and eagerness to learn and grow within the company.

## Benefits

-   • Financial support during relocation
-   • Fully paid training
-   • Stable job and career development opportunities
-   • Attractive salary
-   • Additional health insurance
-   • 50+ benefits and services to choose from
-   • Positive international working environment
-   • Support and learning
-   • Employee referral bonuses

## Apply

[Apply at Patrique Mercier Recruitment By Cyriel](https://apply.workable.com/patrique-mercier-recruitment-1/j/603DA80D5F/apply)

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